citizenM Boston Back Bay

Property class: 4

Choose dates to view prices

A short walk from Fenway Park and Boston University, citizenM Boston Back Bay provides a coffee shop/cafe, a bar and a 24-hour gym. The on-site restaurant, canteenM, features international cuisine. Stay connected with free in-room WiFi.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Air-conditioning
  • Bar
The current price is 3.462.694 ₫
4.032.308 ₫ total
includes taxes & fees
23 Nov - 24 Nov

Room options

Room, 1 King Bed

8.8 out of 10
Excellent
(41 reviews)
  • 14 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed (High Floor)

8.6 out of 10
Excellent
(55 reviews)
  • 14 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

8.0 out of 10
Very good
(1 review)
  • 14 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Premium Room, 1 King Bed (View)

8.4 out of 10
Very good
(33 reviews)
  • 14 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About the area

Fenway–Kenmore, a neighbourhood in Boston, is home to citizenM Boston Back Bay. Fenway Park and Faneuil Hall Marketplace are notable landmarks, and some of the area's activities can be experienced at Boston Harbor and Encore Boston Harbor. Check out an event or a game at TD Garden, and consider making time for New England Aquarium, a top attraction not to be missed. Visit our Boston travel guide
Map
408 Newbury street, Boston, MA, 02115

What's nearby

  • A sidewalk lined with brick buildings, outdoor cafes, and pedestrians.
    Newbury Street
    1 min walk - 0.1 km
  • A city street with tall buildings, including a historic building with columns and a modern glass skyscraper.
    Berklee College of Music
    3 min walk - 0.3 km
  • A row of historic brownstone buildings with pink cherry blossoms lining the sidewalk.
    Hynes Convention Center
    5 min walk - 0.5 km
  • A city street with a large tree, a modern building labeled "Northeastern University," and a crosswalk.
    Northeastern University
    8 min walk - 0.7 km
  • A cityscape with a prominent stadium, a busy intersection, and a skyline with high-rise buildings.
    Fenway Park
    10 min walk - 0.9 km

Getting around

  • Hynes Convention Center Station
    1 min walk
  • Boston Yawkey Station
    14 min walk
  • Logan International Airport (BOS)
    20 min drive

Restaurants

  • Starbucks
    2 min walk
  • The Bebop
    3 min walk
  • Chicha San Chen 吃茶三千
    1 min walk
  • Sonsie
    3 min walk
  • Dillon's
    4 min walk

About this property

citizenM Boston Back Bay

  • Upscale hotel near Boston University
  • Close to Fenway Park and Northeastern University, citizenM Boston Back Bay provides a coffee shop/cafe, a bar and a 24-hour gym. The on-site restaurant, canteenM, features international cuisine. Stay connected with free in-room WiFi.
  • Other perks at this hotel include:
    • Buffet breakfast (surcharge), express check-out and express check-in
    • Luggage storage, coworking spaces and coffee/tea in reception
    • A 24-hour front desk, a TV in reception and smoke-free property
  • Room features
  • All 399 rooms offer comforts, such as premium bedding and iPads, as well as perks, such as laptop-friendly workspaces and air conditioning.
  • Extra amenities include:
    • Bathrooms with hydromassage showers and free toiletries
    • 43-inch LED TVs with premium channels
    • Wardrobes/cupboards, recycling and fridges

Awards and affiliations

  • Eco-certified property
  • This property is certified by these third-party sustainability certification schemes: BREEAM and LEED - Leadership in Energy and Environmental Design. For more information on what these certifications require and verify, please visit their websites.

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Frequently asked questions

Is citizenM Boston Back Bay pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at citizenM Boston Back Bay?

As of 24 Oct 2026, prices found for a 1-night stay for 2 adults at citizenM Boston Back Bay on 23 Nov 2026 start from 3.462.694 ₫, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at citizenM Boston Back Bay?

This hotel doesn't offer parking.

What time is check-in at citizenM Boston Back Bay?

Check-in begins at 2:00 PM.

What time is check-out at citizenM Boston Back Bay?

Checkout is at 11:00 AM. Late checkout is available for USD 79 (subject to availability).

Where is citizenM Boston Back Bay located?

Located in Fenway–Kenmore, this hotel is within a 10-minute walk of Newbury Street, Northeastern University and Boston University. Fenway Park and Copley Square are also within 15 minutes. Hynes Convention Center Station is only a 2-minute walk and Kenmore Station is 8 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

citizenM Boston Back Bay Reviews

9.2

Wonderful

9.6

Cleanliness

9.0

Amenities

9.4

Staff & service

9.6

Property conditions & facilities
Rating 10 - Excellent. 2498 out of 3323 reviews
Rating 8 - Good. 513 out of 3323 reviews
Rating 6 - Okay. 185 out of 3323 reviews
Rating 4 - Poor. 59 out of 3323 reviews
Rating 2 - Terrible. 68 out of 3323 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location and style of hotel was impressive.
Stayed 1 night in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect room and location for a stay in Boston
Stayed 3 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stay here every year and couldn’t recommend it more. Clean, great staff, and a wonderful location.
Stayed 2 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a great, comfy vibe. Loved staying here!
Stayed 1 night in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very comfortable and enjoyable stay
Stayed 2 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, close to restaurants and shops. Friendly and helpful staff. Great stay.
Stayed 3 nights in Oct 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Good location. Small rooms but big comfy bed Hotel was clean
Stayed 4 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, nice living area as lobby.
Stayed 4 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, comfortable and convenient. My top choice when staying in Back Bay
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable room, check in and check out very easy and quick.
Stayed 1 night in Sep 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Jenna was super awesome at reception as was all the staff we encountered.
Stayed 2 nights in Sep 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Very clean. Conveniently located to many restaurants and venues.
Stayed 2 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
It was weird checking in and out by yourself but very easy and convenient.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was definitely cozy, clean, and just right for traveling alone,
Stayed 3 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, good view and clean room
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location to use public transport, especially if you are not used to living in a big city. Also easily walkable to several restaurants, Fenway etc
Stayed 4 nights in Sep 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was ideal! Very clean, staff was helpful! Only complaint was the size of room, and bathroom was see through and can see into shower ect. Breakfast included at extra cost. The rooftop bar was a nice addition.
Stayed 3 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Easy check in and out. Clean, comfortable, quiet.
Stayed 2 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome place and great location
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredible! Called last minute and they even switched my location because i booked the wrong one AND added a birthday card with drink vouchers and snacks and drinks to the room for my daughters birthday. My absolute favorite hotel to stay in anywhere!!!! I cannot wait to check out their other locations ❤️❤️
Stayed 1 night in Oct 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was a great location for convenience and access. The rooms were clean and good for one night stays. Great place to enjoy for a good one/two nights to spend in Boston
Stayed 1 night in Aug 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location ! Staff was great, amenities too. They had a lot of common areas because the rooms are very small, designed very efficiently —however space is small. We were on the run all the time so it really didn’t matter. Although I couldn’t have stayed a 4th night.
Stayed 3 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was excellent. Room was awesome, courtyard was amazing and the staff was extremely helpful. Will 100% be booking again in the future!
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Location! The staff was excellent - very knowledgeable and helpful!
Stayed 1 night in Aug 2026
Verified review

6/10 Okay

Liked: Cleanliness, amenities
Check in was easy. It was our honeymoon night, hotel was aware, no special amenities provided. We did get a room with a beautiful view and appreciate that. Thermostat in room was not working and it was way too hot all night long. Great location walkable to lots of attractions and restaurants in the area.
Stayed 1 night in Oct 2026