Du lịch Đường mòn sông Bow

"We asked for a quiet room. They gave us one near an elevator and directly across from a train station. One window shade was broken and the clothes hook in the bathroom pulled out of the door when we tried to use it. We paid $500 per night for this room. We planned to stay two nights but checked out after one. As long-time IHG members, we expected some kind of refund for our second night. The hotel management refused to grant us any refund. Very disappointed and dissatisfied customer."

"Accomodating staff and generous on breakfast as being consistently refilled."

"Under construction when we arrived, had to enter from the hotel next door. Had a roomful of kids above us, and after two calls to front desk they did quiet down. Did not do breakfast. Beds and pillows were good."

"I didn't ask or need a lower floor accessible room but was given one. It was fine but weird and not comfortable, especially the shower. And what if someone who was not able came in after me and needed it? An odd choice."