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"Every single staff member on every shift was professional, friendly, helpful, and went out of their way to ensure that I would have a great trip. "

"All the amenities offered were great! The kitchen in the room had everything we needed. The hotel was clean and the staff was amazing! It was close enough to the Metro and there is a bus stop just in front of the hotel. There was a convenient market nearby as well as lots of dining choices. Great place to stay."

"Room was very small but well designed and clean. Staff was extra kind and helpful. Location was ideal for exploring London. "

"Clean room, helpful check in staff"

"Clean rooms, great location and excellent staff. Fifth stay at this hotel "

"Staff was superb as was afternoon tea, breakfast and the Curry Room"

"Nice clean rooms, lovely breakfast, lovely stay "

"Lovely place to stay in an excellent location."

"Rooms were small but functional. Daily maid service, free English breakfast, and cozy downstairs bar made our stay excellent. The front desk staff (especially Mo) could not have been more helpful or friendly. Location was very close to Paddington train station and was very safe and convenient to shops and restaurants. Highly recommend."