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19 Jun - 21 Jun
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Top Broken Arrow Trail Hotel Reviews

Amara Resort and Spa

Amara Resort and Spa

6/10 Okay
"The grounds are nice but it's not easy to get around I was on the second floor so there were lots of stairs even if you take the elevator. The charging port by the bed did not work. The first time I used the shower the water would not turn off so I had to call me maintenance. He did not speak English but I was able to watch him It took him several tries to get the water to shut off. The next day when I took a shower I could not get water to come out of the overhead shower only the handheld. Also the water is very hard which made for a bad hair day. I would expect a hotel of this caliber to have soft water. I think the most frustrating part was the lights are on timers so every time I took a shower or use the bathroom the lights would turn off and I would be in the dark unless I could wave my arms around close enough. My refrigerator was also not working. They sent a housekeeper instead of maintenance initially she did not speak English and I tried to explain to her that the refrigerator was not cold. Finally I went downstairs and let them know the refrigerator was not working and had several items that needed to be refrigerated. They were great and maintenance replaced the refrigerator. The staff could not have been more helpful and professional. I just expected more considering how much they charge for a room!"
Robin 2-night trip
Posted 7 hours ago
Amara Resort and Spa