Khách sạn Brooks

"We had no other option but this place. It was clean enough. Our room had a jacuzzi but we were told it didn't work and needed to be taken out but it was going to cost too much to remove. "

"Very nice place "

"Under construction and not advertised. Roaches in room. Room wasn’t cleaned. "

"Everything was okay "

"Room was large. Very clean"

"Clean—good breakfast included—reasonable price. "

"The housekeepers and checkin people were great. The room (521) had a squeaky door and faucet that was hard to deal with. The shower cap was coming off of the wall. The pool was filled with bugs. Mosquitoes across the top of the pool that weren’t cleaned and what looks like a spider at the bottom of the pool. We also had drunk neighbors that came back at 4am and after calling the operator they did send someone up around 4:40am to ask them to quiet down. And there was a cart in the hallway for...

"The hotel is older on the interior with the rooms being outdated but the pool is pristine. The room was clean and staff was amazing. Would stay again - close to several stores and easy access to downtown"

"Staff was amazing and the breakfast was oneof the best we’ve had. Will definitely return!"

"clean room"

"Yes "

"Loud noises , Unhygenic rooms"

"Room was clean and cleaned, breakfast was fresh. A hot tub would’ve been great. "

"Nice property, room was spacious, great breakfast"

"Breakfast was basically nothing and the pool was completely cloudy. Now, when I went to checkout on Sunday the person behind the desk question me about how many people I had in my room ???? She told me the owner wanted to know and she is bat crazy. I told her 3 and asked why? She stated that they had seen people coming in and out of my room. I felt totally spied on for some reason as if they were watching me whole weekend. With my middle finger raised high, I explained My older daughter also...

"I understand this isn’t a five‑star hotel, but there are basic issues that could be fixed with minimal cost. For example: reattaching the baseboard, spraying for ants (I’ve already killed about five - some were in the bed), fixing the broken bathroom door handle, replacing the stained toilet seat, and addressing the musty, smoky odor. You can also hear every step from the guest above you — at least in our room. When I first contacted the manager at Best Western Louisville, he offered a refund....

"Bathroom light didn’t work could never find staff to report "

"Didn't do either"

"Very clean, front desk was friendly, nice little kitchen which we didnt use as we were only there 1 night but long term stay would be excellent. Towels & provided soap, shampp, etc were a step above the average hotel. "