"Only giving two stars because of the staff member who was there when we arrived and the quality of the breakfast. Otherwise, terrible experience.
The staff member who checked us in was very helpful, especially when the first set of keys didn't work and again when I had to ask for extra towels (only two bath towels in a two bedroom suite booked for a family of 5). The room was gross — we found a pair of men's boxer shorts in the bathroom, secondary sink in the second suite room was not cleaned. Remote didn't work properly for the TV, I think 5 different buttons would just mute the TV even though they were marked other things.
We used most of the facilities, and everything was worn down (and borderline unsafe). For instance, loose tiles in the pool area and something overhead that looked like it could fall anytime. There was a door outside from the pool that led to what appeared to be an old outdoor pool propped open, seemed unsafe.
Finally, the issue of breakfast: we were told at check in and handed a sheet in our room keys that said breakfast was from 6-9am. This morning we walked down and were told that was wrong, breakfast starts at 7am on weekends. Thankfully, the breakfast was delicious and checking out was easy, otherwise I may have complained before I even left."
"The lobby has dried mud all over. The first room they gave us smelled like teenage boy locker room. The second room was clean. The bathroom ceiling had black on it though. Refused to shower in it. Breakfast was passable at best. There isn’t many choices to stay in Point Pleasant that’s why it got a 3. Otherwise it would have been lower."
Country Inn & Suites By Radisson, Dunbar - Charleston
4/10 Poor
"The first room we went to did not have working AC and there were crumbs/a dead bug/hair in the sheets. We requested a new room which the staff was happy to oblige. We appreciated their hospitality. The second room had clean sheets and working amenities. The area didn’t seem the most safe, so all things considered, I don’t think we’ll stay here again."
"We have been staying at this hotel at least twice a year for 8 years. The staff are always welcoming, kind and helpful. My complaint is that new ownership (we were told this by staff) has taken over and the cost of the rooms went up significantly. The cost has outpaced the return and sadly — we will find another place to stay in the future. This is not a reflection on the staff — they are and have always been great."
Yes, there are holiday rentals close to the most popular sights in Buffalo-Union, or you can select a more secluded option if you're looking for a relaxing stay.
What can I see and do in Buffalo-Union?
While you're exploring the area, Teays Valley Lakes and Hurricane Lake are a couple of picturesque spots to get outside and enjoy nature. In the wider area, you’ll find Kanawha Valley Motorsports Park and Putnam Village.
What’s a holiday rental in Buffalo-Union like?
Holiday rentals are private properties where you can stay for a few weeks, or just a few days, in Buffalo-Union. Holiday rentals offer amenities like laundry facilities and kitchens so you'll have all the conveniences of home. If you're concerned about a clean environment, a holiday rental can offer a sense of safety away from shared hotel lifts and busy reception areas while still allowing you a great travel experience. You'll also get more space in a holiday rental than in a standard hotel, which makes a holiday rental a popular option for a family trip.
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