Search Hotels by Best Western in Buna from 2.387.309 ₫

"Room was dirty"

"We've always been happy with LaQuinta, but not the case this time. Of course, the online pictures show nice gym and pool with hot tub. These are a priority for my husband and me after a day of traveling. First, we found broken gym equipment. Front desk clerk said yes, we're remodeling and not fixing it yet. Next was out of order ice machine. Later, I asked the clerk to unlock the padlock to the pool area and was told that the hot tub was broken and they call it the warm tub. Pool was too cold to enjoy. When exiting to the pool, I noticed a propped open side door, cigarette butts and trash on the ground. I knew then that the whole place was not secure. I was outside 30 minutes +, no staff was seen. So when I decided to go in, my room key wouldn't open the "secured" door, so I thought I'd just try the handle, and yes, it was never locked, even though the posted sign says the door is locked 24 hours. Again, not secure at all! It was explained that management had recently changed, and we try to understand, but this was just too much, and we didn't enjoy our stay at all. I would really appreciate a refund. I do have pictures to share."

"Very unclean "

"So we had gotten a Suite checked in got to room no AC working. They do have maintenance check it out but no luck. Front desk lady was very helpful and just gave us two separate rooms which that was greatly appreciated. Other than that issue stay was good. "

"Absolutely great stay! Place was very clean and affordable priced. It should not be a second guess to stay here."

"The service was excellent very helpful. I had left something in the room. The main service housekeeping called me after I’ve already left and checked out to tell me to come back and get what I left in the room. Very honest people breakfast was great. Casino was awesome is connected to the Motel second time. I’ve stayed there definitely five star for me. "

"Easy to get to hotel. Plenty of parking."

"Good"

"Y"