Khách sạn Burlingame

"Was a great stay"

"This hotel needs a complete overhaul. I should’ve looked at the Google reviews and not just Expedia reviews. I would have noticed that there have been elevators that are not functional for over four months now. That’s ridiculous! All guess staying in the tower portion of this property must take a small service elevator that takes forever because everyone is using it as it is the only means of getting to the rooms other than taking the stairs. The odor that smacks you in the face every time I...

"My only complaint would be it took too long for hot water for shower"

"It was all great! Hot tub was perfect too!"

"Rating: 4/5 Stars (Recommended) I recently stayed here and would definitely return. The hotel is in a fantastic area—there are a couple of ponds nearby with a great walking trail and benches that made for a perfect spot to enjoy a snack outdoors. The Room & Amenities: The rooms appear to be in the process of being updated and were very clean. Sleep & Comfort: The beds were good, and the temperature control in the room worked well. Features: I appreciated the fridge, coffee maker, and the use...

"The room was clean but had wear and tear. The toilet handle had to be held down to fully flush. The walls and ceiling had a lot of dings and dents! We were in room 104 on the ground floor and could hear the people above us. The breakfast was hot and okay. However, the attendant did not keep it fully stocked. Several items had run out an hour after breakfast had started. I will say there was a variety of breakfast foods. The bed was very comfortable and the A/C worked great! We would...

"My credit card was charged despite prepaying. In reviewing the folio emailed to me after checkout, they charged taxes which were already paid and documented as such on my initial booking receipt. There were no incidentals charged to the room, just a billing error on their part. When I contacted the property to resolve the overpayment/double charge, I was told they had a new system and the issue would need to be escalated to the manager. There has been no contact from manager Kay to resolve the...

"It’s fine. Quiet and well designed with a pool in the courtyard."

"Staff very helpful. The room was very clean and comfortable "

"Everything was wonderful!"

"I didn't even get to stay there and I told Expedia one of my money back because I got there early and they let me check in early and when the manager came in at 11:00 I got to straighten out with her but then that owner come in and she was super rude and at 9:00 when I come back from the grocery store she told me I couldn't get a room key and I needed to pay for another day and called the Topeka Police and the escorted me off the property Total disappointment still waiting on my refund from...

"Parking was fine and we did not use the hot tub."

"Great stay just would really like my 75$ hold money back by now it’s been 5 days dang it "

"My room wasn’t cleaned Friday or Saturday. I was not aware cleaning had to be requested!🙄"

"The Staff didn't seem to know exactly what to do."

"Yes and it was great "

"The bed was very comfortable. The room as well. Bathroom very clean and efficient. Breakfast was decent. Good coffee machines. Could have had a carton or half and half dispenser instead of just Coffee Mate. We would stay again. "

"Breakfast was less than average and very expensive for counter service. Don't call it granola if all you do is break up a commercial granola bar. Oatmeal was poorly cooked and unexplainably expensive. Shower, on the other hand, was outstanding, but hallway inside room is too narrow to bring the luggage cart in. Also lighting in bathroom and sleep area is very weak and not useful. "

"Clean, safe, helpful staff. And a clean indoor pool. "