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"Our suite was clean for most part. The back bathroom shower needs the grout steamed cleaned. The carpart has cigarette burns and looks dirty we wore our shoes The icemaker and water in ref was not working in the freezer the ice maker was in parts and on two shelves. The beds and linens were clean but the beds were very hard/firm. The light over the toilet area in backbathroom did not work. The area to the Biltmore was fast and easy. Many food choices near by. It served our short trip. The pool was also not open."

"Great stay"

"The hotel was generally well-maintained, bright, and clean on the outside, which gave a good first impression. Our room was comfortable overall, though we did notice a few hair strands on the shower room wall after checking in. The biggest downside was the gym — there was no AC, only a fan that didn’t help much. It also needs shades, as the space gets extremely hot and sunny during the day, making workouts uncomfortable. The highlight of our stay was definitely the staff, who were very kind, welcoming, and accommodating throughout our visit."

"Everything was great. Beds were comfy. Rooms were clean. Staff was helpful. "

"Hotel was nice clean and staff were very helpful. down side to your hotel is no in room safes"

"The room was very specious and clean and comfortable. Unfortunately there was some type of work being done after 11:00pm. The sound of hammering and electric tools could be heard quite loudly in my room on the 4th floor. I called the front desk at 11:30 pm and was told that work was being done to the spa in the basement and that they had received complaints from floors all the way up to the 5th. I was told that it should stop soon. The construction noise finally stopped around midnight. "

"Great stay close to downtown"

"Staff very helpful"

"Yes everything at this establishment was top notch "