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"Food appalling Room cool to cold "

"I was apprehensive after reading some reviews, but once at the hotel I was extremely pleasantly surprised. The staff were ALL very friendly, my room was wonderful (I stayed in room 402). The pool was a lovely temperature, a very enjoyable experience. The hot tub was super hot, sauna was great.. unfortunately the wet sauna was out of order. Breakfast was fabulous! I ordered an omelette, which was made to order, it tasted delicious! I had a great stay and would be very happy to return! "

"Internet was OK, only issue was noise from outside which wasn't the fault of the hotel. Small room but functional"

"Great location"

"Bed was saggy "

"Clean, comfortable newly refurbished room. Had a good night’s sleep."

"Best hotel I’ve stayed in in the UK. Everything was perfect, the staff were so friendly and helpful, the hotel was spotless and attention to details were lovely even a bottle of fresh milk in the fridge for hot drinks, lovely touch. The food was outstanding quality. The bed was huge, the toiletries were plentiful and the housekeeping was perfect. Although the hotel was very posh and of high standard we didn’t find you had to dress up if you didn’t want to. The spa treatments were of high standard, my husband and I both h had massages with Alisia and I can say it was the best massage we have both ever had. Would definitely be returning. Our only disappointment was to find the spa pool, steam room and jacuzzi had closed last year. Thank you for such a superb stay just wish we could have stayed longer."

"Nice spa, nice renovations, shame the steam room wasn't working. The mens showers were cold. But other than that this was a nice hotel experience. The bedroom was a little small but well kept. The bar area and restaurant was well appointed and you can see nice refurbishment work had happened. The breakfast was excellent and worth the money. The location was quite good to access town with a short walk."

"Room OK what you expect for price. Dinning room closed "