Search Hotels Near CITA Shopping Center, San Bartolomé de Tirajana

"I have stayed at this hotel before and was looking forward to going back. Was extremely disappointed with service, there was faults in the room."

"The staff although were nice in some ways, but the reception staff lack experience and knowledge. Although I checked in online before arrival, I had to queue in a long line with other customers who didn’t check in online. That was because the online check-in counter staff was not available. The staff wanted to charge me the room fees again as he couldn’t locate the evidence of payment through Expedia. I refused to pay and had to escalate to a manager who could find my payment in the system. The inexperienced staff just acted as if nothing had happened. I recommend to avoid this hotel!"

"A beautiful resort. Plenty of sunbeds. Very efficient service. Very friendly. Good quality food. Modern rooms."

"Bar has a wide selection, pool is well kept."

"The breakfast was quite limited. Sometimes they add raw onion in omelette. They also block half of morning dining room so I had to wait for 5-10 minutes every morning at 10am for free table and for fork and knife. Menwhile the blocked area had all the tables ready but not used. The rooms are very dated. Not a fan of purple colours everywhere. I will probably wont stay there again unless its super cheap because its very close to Yumbo. "

"Would thoroughly recommend. Rooms a little tired but very clean, with everything you need and good service. Plenty of choice for breakfast - quality of food fine. Had a room with a city view, which was lovely and quiet."

"Schöne, saubere einfache Unterkunft, das Personal ist freundlich, das Frühstück Basic. Für Extras so wie Strandtuch-tausch muss man aufzahlen."

"Very clean, great pools (not heated in winter). Limited restaurant options outside of the buffet meals. "

"We booked fairly last minute for a weeks getaway. The property was clean, reasonably well maintained and in a good location for the beach etc. The room was decent, though we had twin beds and the kitchenette was a little under equipped, it was spotless and in decent condition. The pool area was lovely, not crowded and the bar was easily accessible. Be careful on the tiled floor though. It’s slippery when wet but there are lots of warning signs. Good breakfast buffet and the evening meals looked decent (though we didn’t have any, it was usually busy). There’s a handy supermarket around the corner. The staff are friendly and efficient too. Great base for a holiday."