Search Hotels Near Cactus Yards, Phoenix

"AC didn’t cool down the room & fridge wasn’t cold at all"

"I hate to say anything negative about a business, but it’s not fair for customers to think they’re getting something they aren’t. Upon walking into the hotel, I noticed the carpet was covered in trash. Seemed a little off-putting, but surely the rooms will be clean. Then, hotel room absolutely reeked of mildew/mold. I can understand it not smelling like fresh roses, but mildew seems like a safety hazard to inhale. It made me seriously question the cleanliness of the room. How had someone deemed it clean and acceptable? The manager apologized and offered us a smaller room that was available. It still didn’t smell great, but we decided to give it a shot. I wish I hadn’t. They offer one sheet on the beds. It felt like sleeping with a napkin on my body. We asked for additional blankets and received blankets made of actual gauze, so that did not help. It took an act of congress to turn the shower faucet on. The nob was so hard to turn, and once you succeeded, hardly any water came out! The sweet housekeeping staff apologized and said they were seriously understaffed. Which I appreciated, but also, so the rooms hadn’t been cleaned?! They did make 1 out of 2 beds for us. Ha. Weird. I’ve never stayed somewhere so filthy in my life. Spilled milk in the hallways. Trash everywhere. Is the vacuum broken? The place has potential to be decent, but customers expect a clean room at the very least. This was not my experience, or the experience of several other guests in the hotel. "

"The staff was fantastic! My husband was having medical issues and I called them to see about an early check in. Not only were they accommodating, but upon our arrival they helped us load a luggage cart to get to our room . The shuttle driver actually waited with my husband while I got a wheelchair assist. They made a stressful time SO MUCH EASIER! "

"Clean and updated hotel. If you are looking for a budget friendly hotel this is it. Friendly staff, clean and quiet."

"Friendly staff, outstanding customer service "

"Door "

"Clean room"

"Very nice lobby area and decent buffet. Loved the pool table and pool for kids. Lack of any laundry area was a big drawback when traveling with kids."

"Excellent experience! Clean and wonderful breakfast and pool area!!"