Khách sạn Caldwell

"The double room I booked was not available upon check in. They gave me 2 queen rooms instead for the night. The next day we were to move to the double room, and had to wait an additional hour until it was ready. The staff made the entire situation more confusing than it needed to be, and was very disappointed with my stay."

"the hotel was as i expected it to be - decent, clean and worth the price "

"Perfect location"

"👍"

"Eles foram muito prestativos e educados! A localização é perfeita, e o quarto limpo e espaçoso, infelizmente o serviço de quarto deixou muuuito a desejar, demorava demais e até esqueciam nossos pedidos. Mas deixo um agradecimento ao Hector! Que nos ajudou com as malas, nos deu dicas, e foi muito muito prestativo, foi tão atencioso que mesmo semanas depois de chegar em casa ainda lembro seu nome!"

"Good breakfast "

"The staff at this hotel were fantastic! They were friendly, helpful and had great suggestions when I asked for their opinions. They also told us about their car service which we used a few different times… highly recommend this! Especially when going to the airport. I would stay here again and I highly recommend it to others. I also appreciated the security of the main door in the evening."

"Initial impression was lovely, well situated hotel. However upon entering the room, there were 2 fridges, one of which was broken and just left in middle of beds; the desk chair was also broken; very few towels for 2 people and closet mirror was filthy with finger prints all over as well as loads of surface dust. Highlighted to reception; more towels put in room plus new chair but original chair and fridge NOT removed. Also found spelling bee ticket from 3 weeks ago and other litter between...

"Room average at best, in room lounge chair was filthy but room it self was clean. Nothing truly special but we did fall in love with location. We did so much just a quick walk away it made up for what the hotel lacked."

"One thing that would have been extremely helpful before the trip is there is a parking garage right around the corner and if you go there the hotel will stamp your ticket so you get money off. The rooms were nice and clean and the staff were friendly. "

"Great location, in the theater district and a stones throw from time square. Walkable to many restaurants, central park and other mid town attractions. Nice updated rooms, large bathroom, and friendly staff. Wish there was a little more offered at the continental breakfast, but that is just nitpicking."

"Loved our stay"

"Hotel was in a great location. We got there early and they were accommodating and provided us with the room. Nice stay overall. "

"Good staff"

"First and foremost, I’d like to commend your team for their exceptional hospitality. I felt genuinely welcomed and thoroughly enjoyed my stay at the AC Hotel in Downtown Manhattan. Your colleague Andrea was outstanding—her warmth and professionalism truly made my day. I sincerely hope you all continue to uphold such a wonderful and positive atmosphere."

"Nice location, small room but to be expected. Fast elevators."

"Good the space is too small "

"Amazing hotel to stay at! Good area"

"the room wasn't very clean bathtub and toilet were pretty dirty. There was handprints on the glass window. Desk had some sort of build up. Carpet is VERY old and dirty it's even starting to tear up near the door. Not quite worth the price i think there are better options but great view, location, and staff! "

"Staff location just a pleasant trip all around"