4/10 Poor
Stacey
Travelled with family, Business traveller
22 Jun 2024
Disliked: Cleanliness, property conditions & facilities
When we arrived at 5pm , as many others have noted, the door was locked with no way to get in. I called and the lady I spoke to insisted it should be open ( it was not) and really offered up no solutions for me. Thankfully someone let us in and we were able to get to the unit. I’m speaking with the security guard the door is always locked on weekends and after 5 as a result of the major problem with homelessness and drug addicts that sleep / hang around the front of the building.
Once we got the unit it was filthy, floors were dirty, bathrooms were filthy, toilet was broken, linens were dirty. When I mentioned it to the global team they said they would not it ( so sleep in dirty linens I guess) after calling Expedia direct they were able to get Global to send a maintenance man who did a quick clean and fixed a few things- and I have heard nothing since. I travel to Calgary every month for business and this is by far the worst unit I have been in.
Stacey
Stayed 5 nights in Jun 2024