Find hotels in Camuy from 2.628.241 ₫

"This was the most disappointing stay I’ve ever experienced. My sisters and I booked a “penthouse suite” advertised as 2 bed/2 bath for a wedding trip, but the unit was completely misrepresented. The space was extremely dark with little natural light and felt nothing like a penthouse. The bedrooms were so small we couldn’t fit our luggage, and the layout was cramped enough that I aggravated a pre-existing knee injury. It’s also inaccurately listed—it’s only 1.5 baths. There was a strong mold/sewage odor throughout. The shutters were broken (one wouldn’t open, another wouldn’t close), and due to wind, heavy curtains even knocked over a vase. The toilets were also clogged during our stay. We reported these issues multiple times. A staff member, Johnathan, acknowledged the problems, but nothing was resolved. Communication was poor and misleading—we were led to believe help was coming, but it never did. Instead, we were told to pay extra for another room. The final issue: we woke up on the day of the wedding to no power and no running water. Due to misrepresentation, unsanitary conditions, and lack of resolution, I am seeking a full refund. I would strongly advise others not to book this property."

"I loved this place! The room was a little far and downhill but to me it didn’t matter because as soon as I opened the door to my room I was greeted to a balcony room overlooking a beautiful ocean view! I slept the whole night with the door to the balcony open just to hear the waves crashing! The pools were perfect! We order food and drinks! There’s also a lot to explore around the property such as hiking trails and kayaking! And the beach was probably top 5 most beautiful beaches I’ve ever seen in my life! A true vacation spot for me! Loved it!"

"Not my first time, I chose it because I know how good they work. Friendly staff and at they at everything. Thank you"

"Pictures not the same place Everything old"

"Punta Borinquen Resort was a cute comfortable place to stay. All their staff were friendly and helpful. However the bathroom and room need more cleanliness and upkeep. Besides that I enjoyed my stay and food what good as well."

"very dirty room everything was dirty nothing like the pictures. "

"The room was clean and very nice. "

"Everyone we interacted with was friendly and courteous. Even the "nature view" casitas can still see the ocean, and we loved having our own private pool, although the hotel pool is beautiful, too. The adventure experiences with Jorge were highlights of the trip—we did an ebike tour and learned how to eFoil on the river, neither of which we'd ever done before. The food at the restaurants was fresh and delicious, even though the service was pretty slow. I highly recommend the quick hike down to the beach, where you can crack open a coconut with a rock and drink the water while watching the waves crash along the rocks."

"yes"