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Aloft Cancun

3.5 star property
Travelers soak up the sun by the outdoor pool or relax under shaded cabanas, then unwind with drinks at the rooftop bar overlooking Cancun's stunning skyline

Choose dates to view prices

Aloft Cancun, near Caracol Beach, offers a vibrant retreat with a rooftop terrace perfect for sunsets. Guests enjoy a pool with free cabanas, sun loungers, and umbrellas, or maintain their routine at the 24-hour gym. Previous visitors consistently praise the helpful staff.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Gym
The current price is 3.106.367 ₫
3.890.154 ₫ total
includes taxes & fees
13 Apr - 14 Apr

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for aloft, Room, 2 Queen Beds, Lagoon View

aloft, Room, 2 Queen Beds, Lagoon View | Minibar, in-room safe, desk, laptop workspace

aloft, Room, 2 Queen Beds, Lagoon View

8.2 out of 10
Very good
(13 reviews)
  • Lagoon view
  • 29 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for aloft, Room, 1 King Bed, Ocean View

aloft, Room, 1 King Bed, Ocean View | Minibar, in-room safe, desk, laptop workspace

aloft, Room, 1 King Bed, Ocean View

7.0 out of 10
Good
(7 reviews)
  • Ocean view
  • 29 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for aloft, Room, 1 King Bed, Lagoon View

Minibar, in-room safe, desk, laptop workspace

aloft, Room, 1 King Bed, Lagoon View

7.0 out of 10
Good
(14 reviews)
  • Lagoon view
  • 29 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for aloft, Room, 2 Queen Beds, Ocean View

Beach/ocean view

aloft, Room, 2 Queen Beds, Ocean View

7.6 out of 10
Good
(18 reviews)
  • Ocean view
  • 29 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for aloft, Room, 2 Queen Beds

aloft, Room, 2 Queen Beds | Minibar, in-room safe, desk, laptop workspace

aloft, Room, 2 Queen Beds

8.0 out of 10
Very good
(98 reviews)
  • Lagoon view
  • 29 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for aloft, Room, 1 King Bed

Minibar, in-room safe, desk, laptop workspace

aloft, Room, 1 King Bed

7.0 out of 10
Good
(6 reviews)
  • Lagoon view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About the area

Located near the beach, Aloft Cancun is in Zona Hotelera neighbourhood and is connected to the convention centre. While the natural beauty of Caracol Beach and Delfines Beach can be enjoyed by anyone, those looking for an activity can explore UltraMar Ferry Terminal. Cancun Convention Center and La Isla Shopping Mall are two other places to visit that come recommended. Take the opportunity to explore the area for water adventures such as snorkelling. Visit our Cancun travel guide
Map
Boulevard Kukulcan Km 9, Mz 48 L-8-1, Zona Hotelera, Cancun, QROO, 77500

What's nearby

  • Caracol Beach
    Caracol Beach
    5 min walk - 0.4 km
  • Gaviota Azul Beach
    Gaviota Azul Beach
    6 min walk - 0.6 km
  • Cancun Forum beach Playa Gaviota Azul
    Forum Beach
    6 min walk - 0.6 km
  • UltraMar Ferry Terminal
    2 min walk - 0.2 km
  • Cancun Convention Center
    3 min walk - 0.3 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    27 min drive

Restaurants

  • Starbucks
    3 min walk
  • Café Illy by Chedraui
    4 min walk
  • Hooters
    3 min walk
  • Vips
    2 min walk
  • Mediterraneo
    3 min walk

About this property

Aloft Cancun

Hotel near Cancun Convention Center
Located close to UltraMar Ferry Terminal and Caracol Beach, Aloft Cancun provides dry cleaning/laundry services, a bar and a 24-hour gym. Be sure to enjoy a meal at NOOK, the on-site restaurant. In addition to conference space, guests can connect to free in-room WiFi.
Other perks include:
  • An outdoor pool, along with sunloungers
  • Continental breakfast (surcharge), express check-out and express check-in
  • Wedding services, a front desk safe and a TV in reception
  • A lift, ATM/banking services and a 24-hour front desk
  • Guest reviews say great things about the pool, helpful staff and location
Room features
All 177 rooms offer comforts such as laptop-friendly workspaces and air conditioning, as well as thoughtful touches such as free WiFi and safes. Guest reviews speak positively of the cleanliness rooms at the property.
Other conveniences in all rooms include:
  • Bathrooms with rainfall showers and designer toiletries
  • 42-inch LCD TVs with satellite channels
  • Recycling, free infant beds and free tea bags/instant coffee

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Wheelchair-accessible parking available
  • Onsite parking options include a carport

Food and drink

  • Daily continental breakfast available 6:30 AM to 10:00 AM for a fee: MXN 270 for adults and MXN 135 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • NOOK

Things to do

  • 24-hour gym
  • Billiards/pool table
  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room cot
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 366 square feet of conference space
  • Meeting room

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lift
  • Low-height counter and sink
  • Stair-free path to entrance
  • Transfer shower
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways

More

  • 1 building
  • 10 floors
  • Banquet hall
  • Built in 2013
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 42-inch LCD TV with satellite channels

Food and drink

  • Minibar
  • Tea bags/instant coffee

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in fee: MXN 1140
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: MXN 1140
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of MXN 68.5 per accommodation, per night
Welcoming dogs and cats only
Food and water bowls are available

Children and extra beds

Children are welcome
Free cots are available on request at the property

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: MXN 2000 per accommodation, per night
  • Service fee: MXN 3 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: from approximately MXN 270 for adults and from MXN 135 for children
  • Pet fee: MXN 68.5 per accommodation, per night
  • Early check-in fee: MXN 1140 (subject to availability)
  • Late check-out fee: MXN 1140 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Pool access available from 8:00 AM to 10:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
Guests under 18 years old are not allowed in the fitness facility
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Aloft Cancun
Aloft Hotel Cancun
Cancun Aloft
Aloft Cancun Hotel

Frequently asked questions

Does Aloft Cancun have a pool?

Yes, this property has an outdoor pool. Pool access is from 8:00 AM to 10:00 PM.

How much does it cost to stay at Aloft Cancun?

As of 27 Mar 2026, prices found for a 1-night stay for 2 adults at Aloft Cancun on 13 Apr 2026 start from 3.106.367 ₫, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Aloft Cancun pet-friendly?

Yes, cats and dogs are allowed at this property. There's a fee of MXN 68.5 per accommodation, per night.

What time is check-in at Aloft Cancun?

Check-in start time: 3 PM; check-in end time: midnight. Early check-in is available for a fee of MXN 1140 (subject to availability).

What time is check-out at Aloft Cancun?

Checkout is at noon. Late checkout is available for MXN 1140 (subject to availability).

Where is Aloft Cancun located?

Located in Zona Hotelera, this hotel is steps away from UltraMar Ferry Terminal and Cancun Convention Center. Caracol Beach and La Isla Shopping Mall are also within 3 mi (5 km).

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Reviews

Aloft Cancun Reviews

8.6

Excellent

9.0

Cleanliness

8.2

Amenities

8.6

Staff & service

8.4

Property conditions & facilities
Rating 10 - Excellent. 182 out of 321 reviews
Rating 8 - Good. 78 out of 321 reviews
Rating 6 - Okay. 31 out of 321 reviews
Rating 4 - Poor. 12 out of 321 reviews
Rating 2 - Terrible. 18 out of 321 reviews

Reviews

Verified

8/10 Good

Gerardo Cambray

Liked: Amenities, property conditions & facilities
We stayed for 10 nights and found it hard to get maids to clean our rooms unless we requested they do so by going to the the check in area located in the main lobby. I dont know if they were short staffed or what but they wouldnt stop and clean our rooms unless we made a big fuss about it. The unlimited alcohol was great but a couple of the bartenders would say they were out of certain drinks when in reality they weren't. They just didnt want to go the extra mile to clean their equipment several times to please everyone's different requests. I caught one bartender tell the other bartender "what do you mean we're out of vodka, we have plenty here". Location was great. There's Chedraui next door as well as a beach across the street and all the clubs you could want within a 5 min walk.
Stayed 10 nights in Mar 2026
Verified

8/10 Good

Shima

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was basic and also ended a bit early in my opinion at 10 am.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Faltan sombrillas en la terraza.
Stayed 4 nights in Mar 2026
Verified

8/10 Good

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Sam

Liked: Cleanliness, staff & service
Disliked: Amenities
I recently stayed at this hotel for two days, and overall it was a decent experience—especially considering the price. The biggest highlight is definitely the location. It’s in a really central area, right near Coco Bongo, which makes it super convenient for nightlife, restaurants, and getting around the Hotel Zone. If you’re looking to be in the middle of everything, this spot is hard to beat. That said, the amenities were pretty limited. There weren’t many options available, and the coffee area in particular felt lacking—very minimal supplies, barely any milk or extras. It didn’t feel like they put much effort into those small touches that make a stay more comfortable. There’s also no gym on the property, which might matter if that’s something you’re looking for. The overall vibe of the hotel felt a bit on the cheaper side, but not in a bad way—just don’t expect anything luxurious. The property itself was in okay condition, nothing impressive but not problematic either. On the positive side, the beds were comfortable, which definitely helped make the stay more enjoyable. Bottom line: it’s a solid budget-friendly option in a fantastic location. Great if you plan to be out most of the time and just need a place to sleep—but go in with realistic expectations.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Alfredo

Liked: Cleanliness
Todo muy bien
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
comfortable well located, fun
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Meeli

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy buen hotel, todo el personal siempre es muy amable y atento, lo único que en lo personal no fue de mi agrado es que las habitaciones tienen una ventana fija entonces la única ventilación es artificial de ahí en fuera todo excelente
Stayed 5 nights in Mar 2026
Verified

10/10 Excellent

Antonio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel very close to the Cancun Convention Center and walking distance from Coco Bongo and Mandala beach club.
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Manami

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was so nice. The room was clean, very good location, and staff were so nice. And also, they have free beach towels and we can play pool at the lobby. Thank you so much
Stayed 3 nights in Mar 2026
Verified

8/10 Good

Teres

Liked: Cleanliness
This was on par with any Aloft property I've stayed at, nothing out of the ordinary. The location is good for nightlife and the main beach. If you can afford it though, stay in an all-inclusive in Cancun.
Stayed 3 nights in Feb 2026
Verified

8/10 Good

fernando

Todos muy limpio un excelente servicio
Stayed 5 nights in Feb 2026
Verified

8/10 Good

Marjorie

Liked: Cleanliness, amenities, property conditions & facilities
Habitación, espectacular, el personal muy atento, el check in lento
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Ruben

Liked: Cleanliness, amenities, property conditions & facilities
Muy buen lugar y servicio
Stayed 3 nights in Feb 2026
Verified

8/10 Good

Martin

Liked: Cleanliness, property conditions & facilities
Room was clean, with basic amenities (mini fridge, coffee maker, hair dryer, body wash/shampoo/conditioner in shower, body cream and hand soap in bathroom. Free open bar from 9 am to 9 pm. Nice rooftop view, with pool on rooftop. If you want pool towels, ask the reception. Check out at noon. Well located.
Stayed 4 nights in Feb 2026
Verified

6/10 Okay

Marisol

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
La habitación muy limpia, solo que las amenidades son escasas, solo te ponen shampoo, gel de baño, acondicionador y crema, nada más, el personal es indiferente creo es un punto a mejorar el trato hacia los huéspedes, y no había leído que te cobran 2mil por noche extra como “garantía”, no es un hotel donde me vuelva a quedar
Stayed 1 night in Feb 2026
Verified

8/10 Good

Douglas

Liked: Cleanliness
Convenient to downtown shopping and restaurants as well as the beach. Room was clean and staff were very courteous.
Stayed 4 nights in Feb 2026
Verified

8/10 Good

Marilyn

Liked: Cleanliness, amenities
Everything was okay however room was very cold and thermostat would not work. Maintenance came but still did not work. He provided an explanation quickly in Spanish and left. Also television was not working and a fellow came to hook up a connection then it worked fine. We had to shut off thermostat for the night to get a degree of warm comfort. However, despite what we encountered, we did like the hotel, free breakfast and its location. I would stay again.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Tim

Liked: Cleanliness, property conditions & facilities
I recently stayed at the hotel Aloft Cancun and had a genuinely great experience from start to finish. The check-in process was smooth and welcoming, the staff specifically the hotel manager Mario made me feel valued right away. Everyone I interacted with was professional, friendly, and quick to help with any questions. The room was clean, spacious, and very comfortable. The bed was especially cozy, and I appreciated the small details like fresh linens, well-stocked toiletries, and a quiet atmosphere that made it easy to relax. Housekeeping clearly takes pride in their work. The location was another big plus — convenient to restaurants, shopping, and local attractions, while still feeling peaceful and safe. The amenities were well-maintained, and everything functioned exactly as it should. Overall, the Aloft delivered excellent value for the price. I would absolutely stay here again and would confidently recommend it to anyone looking for comfort, convenience, and great service.
Stayed 2 nights in Feb 2026
Verified

8/10 Good

Diego

Liked: Cleanliness, amenities, property conditions & facilities
La habitación muy bien, pero el horario de limpieza no está muy acorde a los de huésped, y el buffet de desayuno algo limitado oh repetitivo
Stayed 4 nights in Jan 2026
Verified

8/10 Good

ARMANDO

Liked: Cleanliness, property conditions & facilities
La ubicación
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

sumi

Liked: Cleanliness, property conditions & facilities
쾌적해요
Stayed 1 night in Jan 2026
Verified

6/10 Okay

Terrance

Disliked: Amenities
This hotel was ok. Nothing special… Good for a night or two. Near the party area
Stayed 1 night in Feb 2026
Verified

8/10 Good

Donald

Liked: Cleanliness, amenities, property conditions & facilities
Staff was friendly. Great amenities. Great location. Would definitely stay here again.
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Kahlil

Liked: Cleanliness, amenities, property conditions & facilities
Staff was very helpful, the room was spotless, and having an open bar for 12 hours each day with no extra charge was the cherry on top. I would definitely stay here again it was great!!
Stayed 4 nights in Jan 2026