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Ceiba Del Mar Beach & Spa Resort

5.0 star property

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Photo gallery for Ceiba Del Mar Beach & Spa Resort

Exterior
Exterior
Room
Lobby
Spa

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • On private beach
  • Bar
  • Pool
  • Breakfast included
  • Gym
  • 24/7 front desk

Room options

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About the area

Map
Costera Norte, Puerto Morelos, QROO, 77580

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge) on request

Food and drink

  • Free continental breakfast
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • A swim-up bar

Things to do

  • 2 outdoor pools
  • Bicycle rentals
  • Full-service spa
  • Health club
  • Kayaking
  • Library
  • Sauna
  • Shopping
  • Steam room
  • Tennis
  • Yoga classes

Family friendly

  • 2 outdoor pools
  • Babysitting
  • DVD player
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Meeting room

Outdoors

  • Garden
  • Marina
  • On a private beach
  • Rooftop terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • In-room massages
  • Reflexology
  • Sauna
  • Spa treatment rooms
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible path of travel

More

  • 4 floors
  • 7 buildings
  • Built in 2000
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers

Entertainment

  • 42-inch smart TV with cable channels
  • DVD player
  • Pay films

Food and drink

  • 24-hour room service
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board on request
  • Phone
  • Safe
  • Separate sitting area

Important information

Property is also known as

Ceiba Del Mar Beach
Ceiba Del Mar Beach Puerto Morelos
Ceiba Del Mar Beach Resort
Ceiba Del Mar Beach Resort Puerto Morelos
Ceiba Mar Beach Resort Puerto Morelos
Ceiba Mar Beach Resort
Ceiba Mar Beach Puerto Morelos
Ceiba Mar Beach
Ceiba Del & Spa Puerto Morelos
Ceiba Del Mar Beach & Spa Resort Hotel
Ceiba Del Mar Beach & Spa Resort Puerto Morelos
Ceiba Del Mar Beach & Spa Resort Hotel Puerto Morelos

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Ceiba Del Mar Beach & Spa Resort Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 28 out of 31 reviews
Rating 8 - Good. 2 out of 31 reviews
Rating 6 - Okay. 0 out of 31 reviews
Rating 4 - Poor. 1 out of 31 reviews
Rating 2 - Terrible. 0 out of 31 reviews

9.6/10

Cleanliness

9.8/10

Staff & service

9.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel Ceiba del Mar

I can't rate this hotel highly enough. It is beautifully maintaned in a superb setting. Whoever designed the property is a genius. Every room faces the ocean. This is a spectacular place with an unpretentious vibe yet very elegant and understated ambience. The staff is friendly and professional at all times. A true gem!

10/10 Excellent

Mirah, New York, NY, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Exquisite Boutique Resort

This is the second time we've stayed at Ceiba del Mar, and it will definitely not be the last. I love this tiny luxury resort so much I'm afraid to review it too well lest it stop being off the beaten path. The rooms are clean, comfortable and beautiful, with light and airy Mexican decor and balcony or patio with an ocean view. This time we stayed in a junior suite on the first floor, and we could enjoy our coffee in the hammock before walking a few steps out to the pool or beach. The service is excellent; staff members seem to materialize with whatever you need before you can ask, and I've never seen such cheerful and genuinely nice staff anywhere. The beach is gorgeous, with enough comfy chairs lounges and palapas that you can always find two together. No sprinting to the beach in the morning to reserve chairs here. Even on Christmas, when the resort was completely full, it never felt crowded and we never had to wait for any amenities. The two restaurants are beautiful and have excellent food. We liked the beachside Arrecife for lunch and Xtabay for truly excellent Mexican haute cuisine for dinner. Both restaurants are a la carte only, so being on the all inclusive plan means you can order whatever you want from the regular menu. No long lines for bad buffet food. The pool/beach bar also serves a large menu of delicious cocktails and snacks to your lounge chair. I highly recommend the ceviche. The resort also has an excellent dive shop that offers private snorkeling tours.

10/10 Excellent

Donna, Phoenix, AZ

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

VERY Relaxing

On a quiet beach - with great staff, food, drinks, and spa. Excellent spot for a weekend getaway.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ceiba del mar

Todo es casi perfecto, pero el Internet no funciona en ningún lado, y la televisión se ve fatal.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

David, San Carlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good Hotel, Nice Facilities

This is a good place to stay rather than Cancun or Playa del Carmen. It's much quieter than either of those places. I had a room on the top level with a good view, but quite a hike up the stairs. The hotel is about a 20 minute walk to town. The internet is rather limited with only wireless available in the lobby area, and that being rather slow. There is also a modest business center with about the same service. The service at the hotel was First Class with the staff trying their best to make everyone happy. The grounds are very nice with two pools. I would recommend this hotel to anyone who wants to get away from the buzz of Cancun or Playa del Carmen. The Town of Puerto Morelos was a real treat, and a short walk from the hotel down the beach or on the road. You can also bike to town on one of the bikes there. Swiming on any of the beaches around the area can be quite dangerous due to strong currents, and is not recommended.

10/10 Excellent

Melissa, St Pete, Fl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The Absolute Best!!

My husband & I couldn't have been more pleased with our stay at Ceiba del Mar. The resort itself is beautiful-pictures don't do it justice. Our room was so comfortable and remained true to its Mayan heritage. The service was beyond impressive....everyone from the front desk, butlers, room service, pool service and spa was so nice, friendly and genuine. We have traveled all over and truly can't wait to get back to Ceiba del Mar!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Nora, Seattle, WA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ceiba Del Mar in Puerto Morelos

We couldn't have been more delighted with this wonderful hotel! Friendly, helpful staff, beautiful spa, lovely IMMACULATE grounds, great food. Well, okay, the pool was cold but other than that, it was perfect. Especially delightful was the basket on fresh sweet breads, fresh squeezed orange juice, coffee & newspaper delivered to our room via a little connecting cupboard pass-through with a door for the staff to open on the outside & a door inside for us to open to get our breakfast. It was about a half hour leisurely walk down the beach to get to the town of Puerto Morelos so great location on top of everything else. A real gem!!!

10/10 Excellent

Anna, Alexandria, VA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Relaxing and Romantic Getaway

Small resort, 15 miles south of Cancun. Excellent service, top quality restaurants, wonderful location right on the beach and at walking distance from the fishermen village of Puerto Morelos. Very private and romantic! We spent a week in October 2010 and can't wait to go back next year!

10/10 Excellent

Linda, Mpls, MN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to relax, I can't wait to return to Ceiba Del Mar

I truly love the Ceiba Del Mar Resort!!! The suites are so comfortable and the beds are the most comfortable I have ever slept on at a hotel. Top notch friendly service by all of the staff members of the Ceiba Del Mar Resort. They are very willing to try to make it your very best experience ever. I1 like that the resort is not a big mega resort, but smaller and more intimate. The The food and beverages were very good. Spa is also very special.

10/10 Excellent

Louis, Boston, MA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

ceiba del mar - relaxing, stylish, mexican!

This was probably the best hotel/resort we've ever stayed at. The service was fantastic, with friendly staff who went well out of their way to resolve problems and answer questions. The beach and pools were well kept and beautiful. The food was generally excellent at either restaurant or in the room. The entire property was lush, stylish, and yet more Mexican than the typical Americanized resort-hotel you'll find on the Mayan Riviera. Morning coffee service in your room made enjoying the sunrise on your balcony a daily ritual and a low-key pool area made it easy to relax. If you're a college student on spring break, this is probably not your place. If you're virtually anyone else looking for a relaxing, beautiful location with great service, you won't be disappointed.

10/10 Excellent

Kevin, Charlotte, NC

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Heaven should take notes...

Ceiba del Mar provided my wife Kathryn and I with a wonderful three nights away from our busy lives. For three weeks since our return, I find myself staring at my screen-saver, wondering why I boarded the plane and left Mexican Heaven behind. The hotel is absolutely gorgeous and somehow achieves this without intruding on the intoxicating simplicity of puerto morelos. Leaving the staff proved almost as hard as leaving the resort itself. Javier, Jorge, and Christian truly went above & beyond and we wish we could pack them in our luggage to take care of us on every vacation. We will return to Ceiba, again and again and again.

10/10 Excellent

cheryl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

great stay

nice getaway, very private and friendly

10/10 Excellent

Michael, Manhattan, New York, NY, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Can't wait to go back... again!

We've stayed at Ceiba del Mar several times and they never disappoint. In fact, this beautiful and relaxing spa/resort just keeps getting better. Amazing location, quiet ambience, elegant rooms, and friendly but polished service. I highly recommend Ceiba del Mar for an adult getaway in the Riviera Maya. We've tried other hotels along the Caribbean coast and nothing compares to Ceiba del Mar.

10/10 Excellent

Bruce, Faifax Station, VA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Relax and Enjoy

What a find! We were looking for a relaxing, no hassle vacation, and we got that and more. We had a master suite for my wife, myself, and our 11 year old son. It was perfect: well appointed, spacious, comfortable. The Mexican decor adds an extra touch of class. We debated the all inclusive option vs the European plan. We finally selected the all inclusive option, and we were glad we did. The food and service in the restaurants were outstanding. Service is always with a smile. Every meal was tasty and well presented. We love fine dining, and we weren't disappointed. There was enough variety on the menus in the two restaurants, we never had the same thing twice. If you want something a little special ask your waiter if he can make you a "Mayan coffee" or "bananas flambe" after dinner of just sip on your favorite after dinner drink. Don't miss the opportunity to take advantage of the Spa and the Dive Shop. The reef within sight of the hotel is wonderful snorkling or novice scuba divers, and Enrique in the Dive Shop is a great instructor. The personalized attention he gave my son was a highlight of the trip for him. This is truly a "boutique" hotel. We will return!

8/10 Good

Daniel, Ensenada, B.C., Mexico

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A hotel worth visiting!!!

If your idea is to get away, relax and not be bothered with crowds, children and noise, Ceiba del Mar is your best bet. One must remember that when staying at Ceiba del Mar and visiting the Riviera Maya, places and restaurants are not always very accessible, however, it is the ideal escape and have overall great and enjoyable vacation. I would recommend for tourists to rent a car to travel easily into the city or the ruins. During our stay, the service was impeccable with one minor exception: the air conditioning in our room did not work properly but they were able to fix it. However, they went above and beyond when my son became ill and we had to rush him to the hospital in Can Cun. The staff was more than helpful pointing out different routes and hospitals. The next day, the entire hotel was aware and even more cautious and helpful with my family and friends. I can’t stop saying how fantastic the service was. Food is amazing and at a great price. Views from the rooms are incredible, the spa service is perfect (I highly recommend getting a massage) I would point out that this hotel seems to cater to adults and it does make it much more comfortable. Pets are welcomed too!!! Overall, we would go back in a heart beat.

10/10 Excellent

Pat, The Villages, Fl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful place for R&R....quiet, relaxing and beautiful

Our first trip to Mexico was absolutely wonderful. This hotel has just a wonderful and gracious staff, Hotel, food and drinks were great. Could not ask for better service and hospitality. Would certainly come back again.

10/10 Excellent

Emre, New York, NY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Quality Resort

Travel: Beginning of June. Great resort, excellent service. Rooms are kept very clean an maintained well. Location is fantastic, close enough to Puerto Morelos. Service and employees are very friendly and top notch. Hotel restaurant is only good for breakfast and snacks. Do recommend to go to the town and discover great food and drink locations. Beach is kept clean and maintained superbly. Will definitely go back.

10/10 Excellent

Eden, Paris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Superbe hôtel

Nous sommes arrivés de Cancun à minuit et avons rejoint cet hôtel afin d'éviter de loger dans les gros buildings américanisés de Cancun. Super accueil, même à 2h du matin, avec pot de bienvenue et surclassement dans une suite ! Service top, personnel sympa, hôtel magnifique au bord de la plage ! Que demander de plus ! Je le recommande à toutes les personnes à la recherche d'un hôtel de charme.

8/10 Good

Peg, WI

Liked: Staff & service, property conditions & facilities, room comfort

Great location

The hotel has lots of amenities, but not much in the way of nightlife. Luckily, it's only about a five minute walk down the beach to get to town.

10/10 Excellent

Bubba, Greater Seattle Area

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

We had a fabulous time!

As you can tell from the review this hotel gets a lot of repeat customers. This was our first visit, but we've now joined the ranks of regulars and will return again. Its just as pretty as the pictures. We used Kinmont transportation shuttle service, they met us at the airport spoke excellent english. The vans were a little older but bad, certainly not any worse than the taxis in my city and theywere only $70USD round trip.

10/10 Excellent

marcos, missoula, mt

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A wonderful get away

Excellent hotel, service is perfect, not overzealous. They are there and friendly when you need them. Very nice spa and beach. Dive shop with hotel was good. Quality of diving is just OK. Nice quiet beach for sunbathing. Pelicans diving.

10/10 Excellent

Ken, Houston

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Same high standards as before

This was the 2nd time we visited Ceiba Del Mar and it was just as good as the first time. The staff is very helpful and everything was taken care of. There were no issues at all during the stay. The location is great with long white sand beaches. We were never bothered by anyone on the beach so it was a very quite, relaxing stay.

10/10 Excellent

Michael, Manhattan, New York, NY, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

As eve...FANTASTIC!

We've stayed at Ceiba del Mar 11 times and each has been wonderful. Visit number 12 was no exception. In fact, it was the best time we ever had here. The beauty of the grounds, the friendly and professional service, the ease of access, and drop dead great rooms. Food has always been good, but not great, but the new chef has made terrific improvements. We visit Mexico a lot and tried some new places in the past year but we were really thrilled to be back. Ceiba del Mar is perfection for the traveler looking for a small, quiet boutique hotel. Leave the kids at home and don't expect to party--and please don't tell anyone. Let's keep this extraordinary place to ourselves.