6/10 - Được
John
Đi cùng bạn đồng hành
26/05/2024
Thích: Sạch sẽ
The view from the room was spectacular! Some of the staff were very helpful. The reception staff, not so much. At check-in, was not told there was an app for the property. Didn’t find out until the next day. Once I found it, I couldn’t log in because of the way they entered my name in the system. Took it to another staff member who logged me in, but didn’t tell me what he did. I didn’t close the app, but it logged me out and again, couldn’t get into it. Finally took it to someone who showed me how the hotel had my name in their system, and how to log in. Restaurant staff, bellhops, customer service staff and activities staff were excellent. I don’t see myself returning to this property in the future.
John
Lưu trú 4 đêm vào Tháng 5, 2024