Pousadas in Cantón La Cruz

"Please don’t book this place we had a horrible experience. I paid for my son and wife to visit Costa Rica we never stayed at an all inclusive and this was the worse place ever. Pictures are 16 years old. Location is beautiful but the hotel, food , and staff was not something I paid for. This is false pretense I paid 5k for 4 people and I regret the trip. We had to eat out most of the time, they left out the food all day. Hot dog sat all day in a tray. Pool tiles coming apart, rooms outdated. I give this place a -0 Expedia needs to fake this place off site it’s selling under false pretense. A family from another country was upset when they seen what they paid for and I’m not sure if they were able to resolve it. We had to make the best of it. I will be getting a hold of Expedia someone needs to answer for this. We paid a lot of money for this vacation that was a horrible stay. I took pictures I hope I can upload "

"It was an incredible experience. Amazing staf, great rooms, food was almost great (but I'm a very spoiled customer, lol)"

"The room was clean the location was great for what we needed. The staff was amazing "

"Clean room, friendly staff, outdoor pool/bar area is really nice! Super close to airport (2 minute drive) and free shuttle."

"Many of the rooms on this property have zero view of the garden/ocean. We were a big group and booked 4 rooms with each of us paying for a garden view. Two of the rooms we were alloted had no view. Ours faced the parking lot and one of the other room had their balcony facing another balcony. They should not be advertising these rooms as garden view. Its false advertising and misleading. "

"The negatives: The only option to eat was the restaurant, nowhere else delivered so we had to eat there. We had very poor service at the restaurant and the food was not good and very expensive for what it was. After we ate it took about 30 minutes just to get the bill. The hotel room was fine but I found it too expensive. The positives were the check in staff were very nice. It was nice they held our luggage when our room wasn’t ready yet, and the shuttle was great. "

"Buen lugar para hospedarse, alimentación balanceada, servicios de alimentación según las Necesidades"

"The property grounds were nice and well kept, the staff were friendly but the rooms are basic with no amenities but were clean enough. The hotel could use an update. The stay for the value was adequate. "

"All Star Goes to Staff and their Effort. I had all along a very good stay but 2 times had almost horrible experiences. 1. there is no onsite taxi service and the onsite tour service nexus tours were not really very coordinated. 2. Food at the italian place was sent all burnt. food at the mexican restruant was delayed for like 40 mins. there was a clear discrimination for people like me. the condition where they dont have any taxi or onsite shuttle almost could have cost me few grands of USD to loose my flight and stranded. I felt if i would have had a medical emergency then Planet Hollywood didn't have anyone on call or "star class" member benefit had nothing. something to be mindful if planning to book a stay here."