4/10 Poor
Arnoldus
8 Dec 2025
Liked: Cleanliness
Disliked: Staff & service
I stayed at this guest house recently and, unfortunately, had several disappointing issues during my stay. On the day of arrival, while we were downstairs for dinner after a long flight, the staff entered the room for turn-down service — and 1000 Rand went missing from my bag. Instead of taking the matter seriously, management simply offered me a drink as compensation, which felt dismissive and completely inadequate given the situation.
To add to this, the air conditioning in the room was leaking, which made the stay even more uncomfortable.
It’s a shame, because the property itself is quite lovely: peaceful, quiet, with a small spa and a nice pool area. The one truly exceptional part of my stay was the on-site hair salon, Roots — the people there are fantastic, and their service is outstanding. They were the highlight of the entire experience.
Overall, while the setting is nice, the lack of proper security, poor handling of a theft incident, and room maintenance issues overshadowed what could have been a pleasant stay. I genuinely hope management takes these concerns seriously and makes meaningful improvements.
Arnoldus
Stayed 3 nights in Nov 2025