Khách sạn Đảo Captiva

"When looking over the balcony all you see is over grown trees and down below is trash. The elevator was between two buildings and you had to walk to the opposite end just to get to your room. Also the beach is across the street not on the property."

"The young man at the front desk seemed quite stressed. When he asked for the ID of the person who made the reservation, I couldn't remember if I had booked it under my name or my husband's. He asked for a phone number, and when he couldn't find the booking under mine, he was quite arrogant; he immediately took my husband's number and completely ignored me, acting very unkindly and somewhat dismissively toward me. I felt terrible at that moment. However, I am writing this review so that he might...

"To be honest I had a horrible experience because my friend and I came late , the manager was rude and cursed us out , He waa very unprofessional, and because we tried to defend ourselves he threw us out qnd said he was going to call the cops , I will never stay there again."

"Pool was full of leaves"

"Todo excelente"

"NADA ESTABA SUCIO, OLOR DESAGRADABLE,NADA ESTUBO BIEN SOLO LA ATENCIÓN DEL CARPETA"

"The air conditioning broke inthe middle of the night and the staff did nothing to make it right"

"I visited on a holiday weekend and it was very crouded there were so many people in the pool all day and evening I didn’t get to enjoy using it . Lots of kids . The carpet needed to be replaced in the room it smelled like mold ."

"Everything was great and easy to get everywhere"

"The staff was very friendly and helpful. The contactless check in was very convenient."

"Excellent service, we really enjoyed it, even though it was only one night I was very pleased"

"La recepcionista , en el ckeck in , no tenía la mejor disposición, no fue amable . Solicitamos el cambio de habitacion porque el aire tenía un ruido , la cortina tenía un hueco la silla del escritorio , en mal estado . Nos cambiaron a la Suite, compensó nuestra estadía ."

"Spacious accommodation, comfortable beds, great staff, great location close to both Fort Myers and Sanibel, and good breakfast. We truly enjoyed our stay and will probably stay there again."

"The room was infected of german roashes. The build was dirty and old, the elevator was broken. The place looks horrible, it need to tear it down and rebuild it. The pictures you see it does not are similar to the reality. The only good thing is the location. I would not recommend this place to nobody."

"Great location. We spent the day at the beach. Come back to a room with no shampoo, conditioner or shower gel."

"Property was very nice with a great location. Unfortunately at check-in the girl at reception was unable to locate extra pillows or blankets. The housekeeping supervisor apologized the next day and brought us some."

"Stayed here at least 4 times. Will be back. Only slightest issue was smell in pillows - burnt, overheat smell? Otherwise, it gets better every time. Enjoy the early in via texting and enjoyed the text "checkout""