ibis Carcassonne Centre la Cité

3.0 star property
Hotel in Carcassonne with 24-hour front desk and bar/lounge

Choose dates to view prices

Located in the heart of Carcassonne, ibis Carcassonne Centre la Cité offers a welcoming space where guests can relax with drinks at the bar or browse the library. The hotel provides free in-room WiFi and newspapers. The staff is consistently praised for their helpful service.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • 24/7 front desk
  • Housekeeping
  • Pet-friendly
  • Air conditioning
The current price is 2.104.548 ₫
2.455.863 ₫ total
includes taxes & fees
30 Nov - 1 Dec

Room options

Available filters for rooms
Showing 2 of 2 rooms

Standard Double Room, 1 Double Bed

9.0 out of 10
Wonderful
(11 reviews)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
Eco-friendly toiletries
Private bathroom
Eco-friendly cleaning supplies
  • 12 sq m
  • Sleeps 2
  • 1 Double Bed

Standard Twin Room, 2 Single Beds

8.8 out of 10
Excellent
(5 reviews)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
Eco-friendly toiletries
Private bathroom
Eco-friendly cleaning supplies
  • 12 sq m
  • Sleeps 2
  • 2 Single Beds
Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!

About the area

Map
5 Square Gambetta, Carcassonne, Aude, 11000

What's nearby

  • Pont-Neuf de Carcassonne - 3 min walk - 0.3 km
  • Place Carnot - 5 min walk - 0.4 km
  • Historic Fortified City of Carcassonne - 9 min walk - 0.8 km
  • Aude Gate - 12 min walk - 1.1 km
  • Château Comtal - 14 min walk - 1.2 km

Getting around

  • Carcassonne Station - 12 min walk
  • Blagnac Airport (TLS) - 66 min drive

Restaurants

  • ‪Le Cathare - ‬6 min walk
  • ‪Brasserie des Platanes - ‬5 min walk
  • ‪Brasserie A 4 temps - ‬6 min walk
  • ‪La Comédie - ‬6 min walk
  • ‪Le Passage - ‬6 min walk

About this property

ibis Carcassonne Centre la Cité

Hotel in the city centre
A terrace, a library and a bar are just a few of the amenities provided at ibis Carcassonne Centre la Cité. Stay connected with free in-room WiFi.
Other perks include:
  • Buffet breakfast (surcharge), a front desk safe and multilingual staff
  • Free newspapers, smoke-free property and luggage storage
  • A 24-hour front desk, a computer station and a lift
  • Guest reviews say great things about the helpful staff
Room features
All guest rooms at ibis Carcassonne Centre la Cité boast comforts, such as air conditioning, in addition to amenities, such as free WiFi and sound-insulated walls.
Other amenities include:
  • Recycling, LED light bulbs and eco-friendly cleaning products
  • Bathrooms with eco-friendly toiletries and showers
  • Flat-screen TVs with premium channels
  • Free infant beds, daily housekeeping and electrical adapters/chargers

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Offsite parking available (EUR 7 per day)
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10 AM for a fee: EUR 12.90 per person
  • A bar/lounge
  • Snack bar/deli

Things to do

  • Library
  • TV in common areas

Family friendly

  • In-room cot
  • Refrigerator on request
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Computer station

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lift
  • Low-height electrical sockets in bathroom
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 3 floors
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive recycling policy
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels

Food and drink

  • Refrigerator on request

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of EUR 5 per pet, per night
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Free cots are available on request at the property

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 2.30 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately EUR 12.90 per person
  • Nearby parking fee: EUR 7 per day (328 ft away)
  • Pet fee: EUR 5 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation
The photos in this description reflect the brand standard and are provided for illustrative purposes only
Parking height restrictions apply

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Ibis Carcassonne La Cite
ibis Hotel Carcassonne Centre
Accor Carcassonne Centre
Ibis Carcassonne Centre Hotel Carcassonne
ibis Carcassonne Centre Hotel
ibis Carcassonne Centre la Cité Hotel
ibis Carcassonne Centre la Cité Carcassonne
ibis Carcassonne Centre la Cité Hotel Carcassonne

Frequently asked questions

Is ibis Carcassonne Centre la Cité pet-friendly?

Yes, pets are allowed at this property. There's a fee of EUR 5 per pet, per night. Service animals are exempt from fees.

How much does it cost to stay at ibis Carcassonne Centre la Cité?

As of 15 Nov 2025, prices found for a 1-night stay for 2 adults at ibis Carcassonne Centre la Cité on 30 Nov 2025 start from 2.104.548 ₫, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at ibis Carcassonne Centre la Cité?

Limited spots are available.

What time is check-in at ibis Carcassonne Centre la Cité?

Check-in start time: 2:00 PM; check-in end time: anytime.

What time is check-out at ibis Carcassonne Centre la Cité?

Checkout is at noon.

Where is ibis Carcassonne Centre la Cité located?

Located in the heart of Carcassonne, this hotel is steps away from Raymond Chesa Leisure Park, Old Bridge and Pont-Neuf de Carcassonne. Centre de Congrès Le Dôme and Museum of Fine Arts are also within 5 minutes. Carcassonne Station is 12 minutes by foot.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

ibis Carcassonne Centre la Cité Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 83 out of 281 reviews
Rating 8 - Good. 132 out of 281 reviews
Rating 6 - Okay. 39 out of 281 reviews
Rating 4 - Poor. 20 out of 281 reviews
Rating 2 - Terrible. 7 out of 281 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly helpful staff
Stayed 1 night in Jun 2025

8/10 Good

Mandy

Liked: Cleanliness, staff & service
We weren’t near many restaurants or bars
Stayed 1 night in Oct 2025

8/10 Good

Craig

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property clean and tidy. Perfect position for exploring Carcassonne and close enough to transport links
Stayed 1 night in Apr 2025

8/10 Good

DAVID

Liked: Cleanliness
Disliked: Room comfort

Good overnight stay

Well located hotel between the medieval town and the modern town,breakfast was simple , but nice.It should be noted that the bedrooms are very small,and only really suitable for a short stay.We would like to thank the exceptional staff ,who helped us by sorting out an urgent travel situation .....we very much appreciate them going the extra mile to help us ...
Stayed 2 nights in Sep 2024

8/10 Good

Honor Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were friendly and attentive. We had a couple of problems with our room but everything was soon addressed. Breakfast was basic but plentiful. The hotel is centrally placed and close to the airport shuttle bus.
Stayed 2 nights in Dec 2023

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Small, but Comfortable

This is a good spot to stay that is well situated between the train station (a 20-minute walk) and the Old City (a 20-minute walk). We were greeted warmly at reception and the room was clean and quiet. The A/C did not cool as well as I would have liked, but overall the room met our needs. The hotel also allowed us to leave our luggage while we explored the Old City before leaving on an afternoon train.
Room from the doorway
Small, but functional bathroom
Stayed 1 night in Sep 2022

8/10 Good

Anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A really well placed hotel, with some of the most friendly and helpful staff that I've ever encountered in a hotel! Breakfast was a real surprise, a good variety on offer. I thought that the bathroom was dimly lit, and the mould marks in places were unsightly - but it all worked and was absolutely adequate. I would definitely stay here again. A fabulous Italian restaurant is a short walk away too - "La Divine Comedie".
Stayed 2 nights in Oct 2025

10/10 Excellent

Enrico

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel ibis in linea con le aspettative
Stayed 1 night in Aug 2025

4/10 Poor

Celine

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Chasse d’eau dysfonctionnante, pas de place pour poser les affaires. Et le pire : un surmatelas épais de 4 cm en guise de couchage. Le drap s’échappe de cela plusieurs fois au cours de la nuit Le pire hôtel .
Stayed 1 night in Jun 2025

10/10 Excellent

Hugo Antonio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Atención perfecta.

Atención perfecta.
Stayed 1 night in Jun 2025

10/10 Excellent

Kate

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location - easy walk up to the old city
Stayed 3 nights in Apr 2025

10/10 Excellent

BARBARA

Liked: Cleanliness, staff & service, property conditions & facilities
Dommage que l'hotel ne dispose pas d'un parking
Stayed 2 nights in Jun 2025

10/10 Excellent

nathalie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Agréable séjour

Un grand merci à Tatyana et Marie pour leur gentillesse, professionalisme et aide précieuse pour nous guider dans la ville de Carcassonne
Stayed 5 nights in May 2025

10/10 Excellent

Carole

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Breakfast wasn’t good, the only hot food was eggs. Items not replenished. Not much fruit. Room very dark.
Stayed 4 nights in May 2025

8/10 Good

Colette

Liked: Cleanliness, staff & service, property conditions & facilities
Hôtel bien situé. Bel environnement, à côté de la Place Gambetta, magnifique parc avec fleurs et fontaine. À quinze minutes de la Cité médiévale, à cinq minutes de la Place Carnot et à dix minutes de la gare.
Stayed 3 nights in May 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Bien ubicado.poco espaciosa la habitación,limpio.. Solo había toallones, las toallas de cara hay que pedirlas. Estacionamiento cercano
Stayed 1 night in Apr 2025

4/10 Poor

Alexandra

Liked: Cleanliness, staff & service
Aucune insonorisation on entend les portes et les gens parles
Stayed 1 night in Apr 2025

4/10 Poor

Tristan

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Rapport qualité prix discutable seul la localisation de l'hôtel sauve l'expérience. Hôtel d'un autre âge équivalent d'un première classe.
Stayed 1 night in Mar 2025

6/10 Okay

Claudia

Liked: Cleanliness
Un hotel muy básico.
Stayed 1 night in Feb 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities

Central

Hotel très bien placé en centre , parking public très proche . Bon petit déjeuner. Seul bémol , superficie de la chambre et de la salle d eau. J y retournerai pour l emplacement.
Stayed 1 night in Dec 2024

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities

Review

The room was a little cramped. No carpet on floor. Washbasin plug would not release.
Stayed 2 nights in Dec 2024

4/10 Poor

Verified traveller

Convenable.

Séjour convenable sans plus. Ascenseur en panne, rue très fréquentée avec des klaxons jour et nuit et pour couronner le tout des gens irrespectueux qui discutent jusqu'à plus d'une heure du matin et ensuite un couple qui a oublié qu'il n'était pas tout seul jusqu'à 5h00. Malheureusement, cela l'hôtel n'est pas responsable...
Stayed 1 night in Oct 2024

4/10 Poor

Ana Maria Poullet

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Habitación pequeña, mal iluminada, con polvo en los rincones y moho en juntas del baño. La luz no permitía leer en la cama y menos en la pequeña mesa que quedaba oscura. Ló único bueno el desayuno.
Stayed 1 night in Oct 2024

8/10 Good

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities
Good value. Thoughtful staff. Excellent breakfast.
Stayed 1 night in Sep 2024

6/10 Okay

Karsten

Liked: Cleanliness, staff & service

Leider mit defektem Fahrstuhl

Leider hat der Fahrstuhl nicht funktioniert und wir mussten unser Gepäck in die dritte Etage hoch tragen.
Stayed 1 night in Oct 2024