Search Hotels Near Cass County Northern Resource Center Library, Kansas City

"The staff was extremely outstanding from the moment we got there till the time we left. Robin the manager was super friendly and the gentleman (he was from Nigeria) Was so kind and helpful just like Robin To be honest they were so hospitable and when I saw them with other guests they were the same!!! I know where I will stay again if I ever come back Love them and loved the hotel Thanks again for the customer service we received because this day in time we felt like it’s gone by the wayside…. So comforting to know it hasn’t with your staff!!!! God bless"

"Lobby smell weed most of the time , staff & guests smoke weed , parking lot people smoke free in cars ."

"yes."

"Nice overall hotel, 13 stories I think, we were on 10 and there for 3 nights visiting a granddaughter in college. The parking lot is large but is deteriorating and once had a controlled entry/exit system that is no longer operational. They did have a restaurant on site that we did not visit. It appeared to have a very limited menu based on online search. Room was nice but had no refrigerator or microwave. Apparently there are some rooms with refrigerators that you must specify/ask for. Didn't say anything about microwaves. Every other property we have stayed at have fridge/microwaves and free breakfasts! Shower hot water was hot enough but water volume was low. Room was extremely expensive for the area but area "express" hotels were high too. Had a lot of individuals staying there for baseball/softball/soccer tournaments so price was likely jacked up for the weekend. Perhaps weekends are always high. Breakfast was $11.00/person/day if you wanted breakfast. For what we had to pay for the room, some sort of breakfast should have been complimentary. Had a Starbucks on site. Elevators were nice. Also, must pay $12.00/day for self parking, all outdoors parking. I was not aware of the parking fee prior to checking in, my bad likely. Unless you are a platinum Hilton member the water bottles left in the room are $3.50 apiece. Cookies are still excellent that you get at check-in. I have two charges to room that I need more info on."

"Outdoor pool was dirty and full of debris. Room was not clean yet at 500pm and had to wait for housekeeping to clean the room while I was waiting in the hallway."

"Felt the bed was not very good. Would my stay again due to that"

"Loved the Starbucks in the lobby"

"Great Breakfast and Kick Back food/drinks!"

"The renovated room was well designed and nicely furnished."