"Never stayed there. After 3 days awake in airports due to weather canceled flights, I Googled “Affordable Hotel with breakfast and fitness room in Jacksonville, North Carolina.”
Then Expedia populated with “Best Western Jacksonville Inn” and I booked a room for 2 nights.
Exhausted, I then drove to Jacksonville, North Carolina only to learn Expedia’s advertising left out “Illinois,” which meant my booked location was a 15 hour drive away.
The booked property pointed to Expedia and Expedia pointed to the property and I am simply the loser who will NEVER, EVER use Expedia EVER again.
Neither would you or the folks at Expedia who place a higher value on rejecting my refund application than keeping me as a customer.
Rules smules. You AND Expedia’s brass would want their money back."