"Booked “King Room” for 3-people - checked/selected 3-people in the box, keeping in mind there will be extra bed (sofa, or roll away bed prepaired-ready to use for 3-rd person).
Check in was 3-PM, drove from Burlington VT (4.5 hrs), coming to hotel around 2-PM, called at 1-PM from road asking for early 2-PM check in, not granted! So, went to Newport, RI, came to hotel before 9-PM, and got room with ONE king bed, nothing more for 3-rd person (15-yrs old grandson).
Asked for help, called front desk 2x, went to front desk 3x, asking: please, help! Need two beds room, or extra bed! Answer: we all booked out.
2-people at front desk were not really interested in helping, showing they are busy, looking into screens.
Finally, tired after the long day, the gentleman came in, and set up roll away bed around 11-PM!!, for $35 extra money.
This should be included.
Paid $369 with breakfast for 3, plus $35 for rollaway bed.
Decided do not complaint, next time won’t go there.
Breakfast prepaid, simple menu ala carte, nothing special, hotel OK, lower class hotel, but.. not cheap! Close to Foxwood Casino, but not interested in it."
Change your mindBook hotels with free cancellation
Be pickySearch almost a million properties worldwide
