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"We unfortunately could not stay in the hotel due to change of plan at last minute, but the hotel staff got in touch with us to make sure we would be only charged for a single night which was much appreciated. "

"Super friendly staff and pretty hotel right in the ancient city"

"The hotel is incredibly beautiful, very clean and the staff is like no other. They really helped us during our stay and were super nice."

"Free pickup and drop-off from the high speed rail station. Hotel is pretty quiet inside considering it's on a very busy street outside. Super convenient location to see everything in Pingyao. They packed our breakfast for us since our departing train left earlier than when they usually serve breakfast. "

"Great character property with a peaceful feel in the courtyard The staff on duty were excellent ( Heidi gave us a lot of care and a lovely Cappuccino) Staff who arranged taxi very good Great to be inside the City walls "

"Classic accommodations and lovely layout that fits the old city center."

"Wonderful hotel set in an ancient mansion. Staff were helpful and friendly and focused on improving the guest experience. Wonderful breakfast whether you ordered Western or Chinese. We ate the special set menu dinner. Definitely the best restaurant in Pingyao. Staff had a proficient level of English which enabled us to have a better experience visiting the historical sights in the walled city. Our two night stay was a five star experience."