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"Broken shower"

"Really good stay. Would go back. Leisure Centre was good although a little tired"

"Clean and lovely! Kind staff Lovely breakfast! Lots to do! Amazing"

"Check in was absolutely fine, polite, helpful and quick in providing our room cards, so no issues there. Upon arrival into the hotel room, I noticed the minibar was completely empty; also with no complimentary water set out. This I do expect in any establishment with three stars or higher. Into the bathroom, the ceiling extractor fan was screeching and noisy; requiring a small whack to quieten it down. The shower felt a little dangerous as it was extremely narrow with a boxed pipework near to my head making it that much more precarious. End of day one, and then into day two and the breakfast. Again, nothing wrong with the staff who were always polite and helpful. They do a wonderful job in often challenging times. Menu's were placed either on the table or presented to us, although far too little a time was offered for us to make a choice or decision of breakfast. Admittedly we could've asked for more time to choose, we were offered the full English cooked breakfast which wasn't terrible. The hash brown or pancake was though. Check out, the gentleman on the reception desk wasn't too welcoming or helpful; instead remained seated happily content with tip tapping away on his computer. Location I must say is absolutely wonderful and so close to the town centre. The hotel was overall very clean, with beautifully maintained grounds; although we didn't come for the lawns. When staying in 4 of 5 star establishments, and now being in my 50's; I do hold a certain expectations."

"For the price, the hotel is in need of an upgrade. It’s not a bad stay overall, but the grand entrance sets expectations that the rest of the property doesn’t quite meet. That said, the breakfast was excellent and the staff were outstanding, friendly, attentive, and a real highlight of the experience."

"This was overpriced at £170 a room. Only with £70 per room"

"Didn’t have breakfast "

"Stylish, handsome hotel with authentic Mad Men-style charm. Highly recommend."

"Poor signage to hotel parking area, dirty stained carpet in bedroom shower so hot much difficulty reducing the temperature Wedding party at the venue so disturbed frequently through the night by other guests No soundproofing and lots of banging doors"