Khách sạn Chemax

"Instalaciones excelentes y habitaciones muy amplias "

"Nice location and grounds, interior and pool area were very nice. Nice pool. Room was comfy. Quiet. Decent breakfast. "

"Our room was nice and the facilities were very clean. The staff was friendly and helpful. The check-in was confusing as we had to go to Hotel Aurora to check in (a block away) not at Casa Hipil itself. This could’ve been messaged ahead of time to save confusion. We also had to remind the staff that we had pre-purchased breakfast because they seemed to be unaware of that. But once they took a picture of our hardcopy reservation we received credit for our breakfasts. The breakfast was served...

"We spent one night and were told the owners were coming and literally kicked us out."

"Highly recommend finding another place to stay in Coba or elsewhere. This place is clearly gearing up to be sold. Almost no staff around, and limited service. We booked this hotel to use the complimentary bikes and access to spa services as provided in the description when booking as we wanted to bike to the Coban ruins. They did not have these, so we decided to check out the next day. The front desk manager, who had no idea of anything going on, checked us out and said we would be refunded...

"Very old school Mexican with a tiny but excellent room. Perfect fit for a trip to rural Mexico to see the pyramid and the price was excellent. "

"Buen mojito de cardamomo, bien Elías y su atención, lindo hotel y muy buen spa"

"Wat een GEWELDIGE plek. Een verborgen parel. Super schone, nette kamer. Op het terrein 3 eigen cenotes. TOP! Ligt 20 minuten buiten Valkadolid. Ontbijt (inclusief) was eenvoudig, maar prima. Geen eigerechten, maar die konden we bijbestellen tegen betaling. Na het uitchecken zijn we nog heerlijk blijven hangen, heerlijk lunch gehad en genoten van de rust. Een aanrader!"

"This is the most amazing experience and stay that I have ever had in my life! The hotel is family owned small boutique establishment in the middle of the jungle. Surrounded by beautiful untouched nature, the amazing cenote and the absolutely phenomenal hospitality of the owners! The cenote is breathtaking and worth visiting! I highly recommend to book a night or more in one of their 3 spacious rooms! This is how our stay was: upon booking we were communicating via WhatsApp - we got directions,...

"No está en Valladolid, está como a 20km y sobre una carretera, llegamos y no había nadie en la recepción, una persona de un puesto nos abrió, en la tarde qué salimos nos dijeron que a las 10: 00 pm se iba la recepcionista que llegó a las 3:00 de la tarde, y nos iban a dejar encerrados, en la noche no hay nadie que atienda, no hay agua caliente, el baño no tiene canceles, al ver el servicio intenté cancelar la segunda noche, pero no lo permitieron, pésimo servicio, nadie llegó cuando dejé la...

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"Did not like the location it’s not a great area. Rooms are ok the shower in both of our rooms flooded so bad that the water was coming outside the bathroom. I talked to the people in reception about it and they looked very surprised that I was complaining about that. They after to put a towel at the shower door so the water wouldn’t come out but I told them that’s not going to stop the flood so they sent a maintenance guy to check it out and he said that there’s nothing he can do because the...