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The Chester Grosvenor

5.0 star property
Luxury hotel with 2 restaurants and full-service spa

Choose dates to view prices

your current months are October, 2024 and November, 2024.
October 2024
November 2024

Photo gallery for The Chester Grosvenor

Exterior
2 restaurants, breakfast served
2 restaurants, breakfast served
Executive Room | Premium bedding, minibar, in-room safe, individually decorated
2 restaurants, breakfast served

Reviews

9.2 out of 10

Wonderful

Popular amenities

9.0 out of 10
Guests loved the amenities.
  • Restaurant
  • Spa
  • Breakfast included
    Breakfast included
  • Bar
    Bar
  • Gym
    Gym
  • Room service
    Room service
The price is 4.668.313 ₫
5.601.976 ₫ total
includes taxes & fees
1 Oct - 2 Oct
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Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Suite

Suite | Premium bedding, minibar, in-room safe, individually decorated

Suite

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
LED TV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Double Room

Classic Double Room | Premium bedding, minibar, in-room safe, individually decorated

Classic Double Room

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
LED TV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
  • 25 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Room

Deluxe Room | Premium bedding, minibar, in-room safe, individually decorated

Deluxe Room

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
LED TV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
  • 25 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Executive Room

Executive Room | Premium bedding, minibar, in-room safe, individually decorated

Executive Room

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
LED TV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Superior Double Room

Superior Double Room | Premium bedding, minibar, in-room safe, individually decorated

Superior Double Room

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
LED TV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior
Hotel Indigo Chester, an IHG Hotel
Free WiFi
Restaurant
Air conditioning
Breakfast available
9.6 out of 10, Exceptional, (1001)
The price is 2.402.407 ₫
2.882.888 ₫ total
includes taxes & fees
29 Sept - 30 Sept
Hotel Indigo Chester, an IHG Hotel

About the area

Map
Eastgate Street, Chester, England, CH1 1LT

What's nearby

  • Chester Cathedral - 2 min walk
  • Chester City Walls - 7 min walk
  • Chester Racecourse - 9 min walk
  • University of Chester - 14 min walk
  • Chester Zoo - 7 min drive

Getting around

  • Chester Station - 13 min walk
  • Manchester Airport (MAN) - 47 min drive

Restaurants

  • ‪Starbucks - ‬3 min walk
  • ‪Costa Coffee - ‬2 min walk
  • ‪Muffin Break - ‬1 min walk
  • ‪Caffè Nero - ‬1 min walk
  • ‪Panda Mami - ‬4 min walk

About this property

The Chester Grosvenor

Luxury boutique hotel in the city centre
Close to Chester City Walls and Chester Racecourse, The Chester Grosvenor provides free continental breakfast, a coffee shop/cafe and a library. Indulge in a body wrap, a facial and a massage at Grosvenor Spa, the on-site spa. At the two on-site restaurants, enjoy breakfast, lunch, dinner, children's meals and a Michelin star rated meal. In addition to dry cleaning/laundry services and a bar, guests can connect to free in-room WiFi.
Additional perks include:
  • Limo/town car service, valet parking (surcharge) and express check-out
  • Express check-in, multilingual staff and massage treatment rooms
  • A front desk safe, luggage storage and wedding services
  • Guest reviews give top marks for the breakfast, central location and helpful staff
Room features
All 80 individually furnished rooms feature comforts, such as 24-hour room service and premium bedding, in addition to thoughtful touches, such as air conditioning and dressing gowns. Guest reviews speak positively of the overall comfort, size rooms at the property.
Other amenities include:
  • Childcare services and cots/infant beds
  • Hypo-allergenic bedding and rollaway/extra beds (surcharge)
  • Bathrooms with designer toiletries and shower/bath combinations
  • LED TVs with premium channels
  • Daily housekeeping, desks and phones

Awards and affiliations

Eco-certified property
The property is a member of the Small Luxury Hotels of the World.

Languages

English, French, Italian, Polish, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Limo/town car service
  • Onsite parking available only on request
  • Parking on site (GBP 10 per night)
  • Secured, covered valet parking on site (GBP 25 per night)

Food and drink

  • Free continental breakfast available daily
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • La Brasserie
  • Simon Radley Fine Dining
  • The Arkle Bar and Lounge

Things to do

  • Full-service spa
  • Gym
  • Library
  • Sauna
  • Steam room

Family friendly

  • Cot (surcharge)
  • In-room babysitting
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Meeting rooms

Full-service spa

  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Spa treatment rooms
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 4 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Cot (surcharge)
  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • LED TV with premium channels

Food and drink

  • 24-hour room service
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3 PM
Contactless check-in and check-out are available
Express check-in available

Check-out

Check-out before 11:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 01 January to 10 January:
  • One of the dining venues
The property is closed: Christmas Eve and Christmas Day.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for GBP 35.0 per night.
Cots (infant beds) are available for GBP 17.5 per stay

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: GBP 200.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Self-parking fee: GBP 10.00 per night
  • Valet parking fee: GBP 25.00 per night
  • Crib (infant bed) fee: GBP 17.5 per stay
  • Rollaway bed fee: GBP 35.0 per night
  • Facilities fee: GBP 35.00 per accommodation, per day and includes use of: sauna; fitness facilities

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply

Property is also known as

Chester Grosvenor
Chester Grosvenor Hotel
Grosvenor Chester
The Chester Grosvenor Hotel Chester
The Chester Grosvenor Hotel
The Chester Grosvenor Chester
The Chester Grosvenor Hotel Chester

Frequently asked questions

Is The Chester Grosvenor pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at The Chester Grosvenor?

As of 26 Sep 2024, prices found for a 1-night stay for 2 adults at The Chester Grosvenor on 1 Oct 2024 start from 4.668.313 ₫, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at The Chester Grosvenor?

Self-parking is available for GBP 10.00 per night. Valet parking is available for GBP 25.00 per night.

What time is check-in at The Chester Grosvenor?

Check-in begins at 3 PM.

What time is check-out at The Chester Grosvenor?

Checkout is at 11:00 AM.

Where is The Chester Grosvenor located?

Located in the heart of Chester, this luxury hotel is within a 10-minute walk of The Rows of Chester, Chester City Walls, and Chester Racecourse. Eastgate Clock and Chester Cathedral are just steps away. Chester Station is 13 minutes by foot and Bache Station is 29 minutes.

The Chester Grosvenor Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 725 out of 1002 reviews" "
Rating 8 - Good. 187 out of 1002 reviews" "
Rating 6 - Okay. 60 out of 1002 reviews" "
Rating 4 - Poor. 17 out of 1002 reviews" "
Rating 2 - Terrible. 13 out of 1002 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Andy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As the property was right in the centre of Chester, everything was within easy walking distance. The staff were friendly and polite, and resolved some minor issues with our room quickly and efficiently. We had an "executive" room, which was well worth the extra money, being a lot larger than standard, with a sofa and 2 chairs in the seating area. Parking was very easy, being in the attached multi storey shopping centre carpark (£10 for 24 hrs), accessing directly into the hotel. As there was quite a bit of rain about in our visit, the covered upper walkways that the main streets in Chester have proved a god send, as these are accessed directly from the hotel, so saved us getting wet whilst still walking around the town. All in all, the hotel fitted our brief perfectly, not being "too posh" so would recommend staying there to anyone
Stayed 2 nights in Sep 2024

10/10 Excellent

michael

Stayed 1 night in Sep 2024

10/10 Excellent

Julie

Stayed 2 nights in Aug 2024

4/10 Poor

Cristiano

Stayed 1 night in Aug 2024

10/10 Excellent

Simon, Surrey

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a pleasure to stay at the Grosvenor. The staff are fantastic and it feels like a warm welcome when returning. A proper English hotel, rather than a corporate box.
Stayed 1 night in Sep 2024

8/10 Good

Andrew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Central to the city centre
Stayed 1 night in Sep 2024

10/10 Excellent

Jeanette

Travelled with partner
Excellent location and super staff who clearly love their job. One of our favourite places to stay
Stayed 1 night in Sep 2024

8/10 Good

Len

Liked: Cleanliness, staff & service, property conditions & facilities
Like a trip back to the glory days of classy hotels. Doormen, porters and all the items that make up a 5 star hotel. The reception area, restaurant and public areas were great and the location is superb. The room was a little tired but serviceable. Food in the restaurant was good and a perfect place to have an anniversary dinner. Would visit again.
Stayed 2 nights in Aug 2024

6/10 Okay

John

Travelled with partner
Disliked: Staff & service
Well situated although difficult to drive to unless you’ve booked a concierge service to drive through bollards to get to front of hotel then park your car in a multi storey for you. Room comfortable but on arrival no soap to wash hands and toilet handle didn’t work. Bar in evening for a late drink comfortable and staff attentive. However, breakfast was a shambles it took an hour and a half to serve yoghurt and fruit, cooked English breakfast and coffee. Our order was lost, toast had to be ordered three times before it arrives, cooked food arrived late so toast & coffee stone cold had to be reordered. Quite stressful almost having to beg staff to get our breakfast items. This despite the fact the restaurant was only half full and seemingly with plenty of staff. Not what we were used to in previous visits. The hotel gave the impression of being rather down at heel and scruffy, staff trying but not very focused and the doorman/concierge actually turned his back to the entrance doors despite seeing us getting out of our taxi. I met the Customer Relations Manager before leaving to express my sadness and disappointment with our experience this time. She listened carefully, was charming and apologised, didn’t charge us for breakfast and gave us her card so she could make sure our next visit was better.
Stayed 1 night in Aug 2024

2/10 Terrible

Richard

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Will not stay here again
Stayed 1 night in Aug 2024

6/10 Okay

Celina

Stayed 2 nights in Aug 2024

10/10 Excellent

Cristiano

Stayed 1 night in Aug 2024

10/10 Excellent

Ralph

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The staff were very gracious and helpful. Loved the building and our room. Fabulous place to stay at.
Stayed 1 night in Aug 2024

8/10 Good

ALAN

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just needs a little updating some parts a little tied apart from that a great place to stay
Stayed 2 nights in Aug 2024

8/10 Good

Sue

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Siew

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I booked 3 rooms and my family and I were treated extremely well. I recommend without reservation.
Stayed 6 nights in Aug 2024

10/10 Excellent

Joseph, Liverpool

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Andrea

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Noisy air conditioning in room kept us awake. Bath had seen better days -peeling paint and cracks around around plug area. Poorly designed placement of sockets -using the kettle we had to crouch on floor and no sockets near bed to charge mobilee!
Stayed 1 night in Aug 2024

10/10 Excellent

Eileen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was lovely, staff were very courteous and helpful nothing was too much trouble. Our room on the 4th floor was quiet, and it was really good to be able to open a window properly. Bed was extremely comfortable,and room service breakfast was a real treat
Stayed 3 nights in Aug 2024

10/10 Excellent

Connor

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were absolutely amazing. They offered a range of services during our stay and were so welcoming. If I stay in Chester again I will definitely be staying here. The parking makes everything so much easier too
Stayed 1 night in Aug 2024

8/10 Good

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very central
Stayed 1 night in Jul 2024

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a very beautiful hotel. The room was large the curtains wallpaper so gorgeous ! The dining room was great, David at the bar went out if his way to find the cider that was my favorite, Aspall. The English breakfast, generous was the best that I have had in the past 2 weeks of traveling across UK & Scotland. You will love being here. Kieran checked us into our room and was helpful. The parking was way in the shopping mall on level 2
Stayed 1 night in Jul 2024

4/10 Poor

Penny

Stayed 2 nights in Aug 2023

6/10 Okay

Robert Ian

Travelled with partner
Liked: Cleanliness, staff & service
Good location, excellent staff, dated bathroom, small bath, and spa not open during 2 of the 3 days we visited - this wasn't something we were made aware of upon booking!
Stayed 2 nights in Jul 2024

8/10 Good

Lindsay, Seattle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super convenient location !
Stayed 1 night in Jul 2024