Khách sạn Chester-le-Street

"Staff were wonderful, breakfast was great, bar food was expensive and not great quality, so would avoid eating there in the evenings. Location is great for Beamish and Durham."

"Location was perfect. 4 min walk from train station and close to all shops, bars and restaurants. Bar in hotel was first class with extremely helpful staff who were always very friendly. Stayed during heatwave so the lack of air con, or a window that would open, were disappointing. Standing fan in room helped but sometimes just blew hot air around. Room in loft so was very hot. Decor/furniture very basic and dated but bed very comfortable. Bathroom needs some tlc - position of shower in bath...

"FABOULOUS ALL AROUND... FROM THE MINUTE WE GOT THERE TO THE MINUTE WE LEFT... SUPER FRIENDLY, EFFICIENT, HELPFUL STAFF, LOCATION GREAT, ROOMS REALLY GOOD, MODERN, CLEAN, JUST PERFECT"

"When we arrived we saw immediately that the sofabed in the lounge was broken and could not be used to sit or sleep on, this was disappointing as it meant there were not enough beds for us all. We contacted the owner and the next day a chap arrived with an airbed. We requested that the sofa be replaced but that did not happen. The wiring in the property is very precarious with one of the light fittings dangling precariously from a plastic junction. The shower does not work. When drawing the...

"Avoid at all costs. Pros: air conditioning during a heatwave Cons: dirty, tired decor, staff who combine disinterest with zero training, absolutely woeful in every way."

"We had an excellent stay, on entry the reception where having trouble with their Internet connection. We received a room upgrade for the inconvenience."

"Great staff but starting to need a refurb to maintain twin standards."

"This hotel is absolutely gorgeous. The rooms are really spacious, quiet and spotlessly clean. Everything you need in one place for a great stay. There are two restaurants, only ever eaten at The Three Mile which is exceptional, something for everyone on the menu and great value."

"Very easy to locate, great staff, tidy quiet location. Great breakfast"

"The place is clean, quiet with excellent location, although the safe was locked and we didn’t manage to have it opened even though we asked the staff to open it. We spent 2 nights there, the room nor the washroom was cleaned or maintained"

"Dirty iron and the phone didn’t work."

"What a beautiful inn. It’s quiet and the staff are all very friendly. I stayed there one night and chose it because of its proximity to Kynren. It was about a 15 minute drive from their car park. So convenient! Especially when you’re getting out of the show at 11 o’clock at night. Their breakfast in the morning had lots of options, both hot and cold. I wish I could’ve stayed longer in the area."

"Clean, friendly staff, an oven to cook for our picky, small child, air conditioning... Everything we needed."