Khách sạn Chester-le-Street

"All good. "

"I have used this hotel very often in the past But I was shocked how there Standards have dropped. The flood was very poor the service very poor.The lack of singning for there different areas none existent. The room very nice for normal users but for some disabled like me it was a night mare. There was a lack handrails in the shower the shower was fixed and did not detach from the fitted so was to high, Lack of places to put soap bags had to put them on the floor. The radiators were so hot they...

"Great pub with rooms, clean and well invested. "

"Perfect for what I needed, but the pub is a bit tired. That said food was okay and rooms where clean."

"When we arrived we saw immediately that the sofabed in the lounge was broken and could not be used to sit or sleep on, this was disappointing as it meant there were not enough beds for us all. We contacted the owner and the next day a chap arrived with an airbed. We requested that the sofa be replaced but that did not happen. The wiring in the property is very precarious with one of the light fittings dangling precariously from a plastic junction. The shower does not work. When drawing the...

"We chose this hotel because of its countryside location and were looking forward to a quiet break outside of Durham City Centre for a weekend trip. Unfortunately, a large event took place during our stay and we were not informed in advance, despite being told that guests are usually notified when such events are taking place when I raised the issue. The event resulted in significant noise late into the evening, and there was no evening food service available to resident guests as a result. Had...

"Spacious family room, however very hot and no A/C. Some window would open, others the hinge was faulty so did not stay open. Cleanliness ok."

"Clean room, good free breakfast and free parking"

"Comfy room, generous towels. Arrived late Friday evening, no bother getting a table in the pub downstairs for food- they don't take table reservations, so I wasn't at a disadvantage. Good wide choice on the menu and attentive service. There was a nightwatchman for after hours- what a treasure! He showed me how to access once the pub was closed, helped me empty the bags from the car and carried them to our room all with a friendly, nothing was too much trouble approach. A real asset to the Old...

"Great staff, breakfast suited us well and was tasty. Location was good with easy access to the A1 and great if you want to go to Beamish or other local sites like the Tanfield railway."

"We stayed one night. The hotel was very clean. The staff were very helpful. Only a short ride by taxi or bus into the town centre. Would stay here again. "

"Room was cold so we put on the a/c. It blew cold air continually. We thought it would eventually blow warm air. At 3am my husband was so cold we decided to leave for home. The checkout lady told us we should have gone to her as it’s controlled at reception. Would have been good to know this."

"The night at The Doubletree before our early next day flight, always starts our holiday off and this occasion was again a delight from arrival with warm welcoming staff with tasty cookies through to our evening meal and comfortable bed in a clean quiet room - perfect start!"

"Staff are superb, clean, spacious room , great value."