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citizenM Chicago Downtown

4.0 star property
Hotel with a fitness centre, steps from Michigan Avenue

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your current months are October, 2024 and November, 2024.
October 2024
November 2024

Photo gallery for citizenM Chicago Downtown

Terrace/patio
Terrace/patio
View from property
Property entrance
Room, 1 King Bed, City View | View from room

Reviews

9.2 out of 10

Wonderful

Popular amenities

9.2 out of 10
Guests loved the amenities.
  • Gym
  • Breakfast available
  • Restaurant
  • Bar
    Bar
  • Air conditioning
    Air conditioning
  • Free WiFi
    Free WiFi
The price is 3.950.656 ₫
4.637.674 ₫ total
includes taxes & fees
2 Oct - 3 Oct
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Room options

View all photos for Room, 1 King Bed

Room, 1 King Bed | Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed

Highlights

Air conditioning
Fridge
Flat-screen TV
Blackout curtains
Premium bedding
Pillow-top bed
Hydromassage showerhead
Hairdryer
  • 14 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, City View

Room, 1 King Bed, City View | Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed, City View

Highlights

Air conditioning
Fridge
Flat-screen TV
Blackout curtains
Premium bedding
Pillow-top bed
Hydromassage showerhead
Hairdryer
  • 14 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Similar properties

View from property
River Hotel
Pet-friendly
Free WiFi
Restaurant
Air conditioning
8.8 out of 10, Excellent, (3424)
The price is 2.897.055 ₫
3.400.855 ₫ total
includes taxes & fees
27 Oct - 28 Oct
River Hotel

About the area

Map
80 East Wacker Place, Chicago, IL, 60601

What's nearby

  • Michigan Avenue - 1 min walk
  • Chicago Riverwalk - 2 min walk
  • Chicago Theatre - 4 min walk
  • Millennium Park - 5 min walk
  • Art Institute of Chicago - 11 min walk

Getting around

  • Millennium Station - 4 min walk
  • State Station - 4 min walk
  • Chicago Midway Airport (MDW) - 32 min drive

Restaurants

  • ‪LH Rooftop - ‬3 min walk
  • ‪The Royal Sonesta Chicago Downtown - ‬2 min walk
  • ‪Nutella Cafe - ‬2 min walk
  • ‪Base Bar - ‬1 min walk
  • ‪Chipotle Mexican Grill - ‬1 min walk

About this property

citizenM Chicago Downtown

Upscale hotel near Michigan Avenue
A short walk from Chicago Riverwalk and Millennium Park, citizenM Chicago Downtown provides a bar, a gym and a 24-hour business centre. The on-site international cuisine restaurant, CanteenM - open 24/7, offers breakfast, lunch and dinner. Stay connected with free in-room WiFi.
Other perks at this hotel include:
  • Buffet breakfast (surcharge), express check-out and express check-in
  • Coffee/tea in reception, a 24-hour front desk and a computer station
  • A water dispenser, a lift and 3 meeting rooms
  • Guest reviews give top marks for the overall value, central location and helpful staff
Room features
All 280 rooms have comforts, such as premium bedding and iPads, as well as thoughtful touches, such as laptop-friendly workspaces and air conditioning. Guest reviews highly rate the cleanliness rooms at the property.
More conveniences in all rooms include:
  • Recycling, LED light bulbs and eco-friendly cleaning products
  • Bathrooms with hydromassage showers and eco-friendly toiletries
  • Flat-screen TVs with cable channels
  • Wardrobes/cupboards, fridges and heating

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily buffet breakfast available for a fee: USD 20 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • CanteenM - open 24/7

Things to do

  • Gym
  • TV in common areas

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Housekeeping on request

Business services

  • 24-hour business centre
  • 3 meeting rooms
  • Computer station
  • Coworking space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Hand-held showerhead
  • Lift
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 10 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Building
  • Built in 2022
  • Communal living room
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Smoke-free property
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels
  • IPad
  • IPod dock

Food and drink

  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Desk
  • Desk chair
  • Eco-friendly cleaning products available
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: USD 69
Express check-out available

Special check-in instructions

Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival
Guests are recommended to download the property's CitizenM mobile app before check-in

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 10 years, can stay for free if using existing beds when occupying the parent or guardian's room

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately USD 20.00 per person
  • Late check-out fee: USD 69 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
On-site parties or group events are strictly prohibited
Long-term renters welcome
This property uses wind and solar energy, plus eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed

We should mention

A car is not required for transport to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Citizenm Chicago Chicago
CitizenM Chicago Downtown Hotel
CitizenM Chicago Downtown Chicago
CitizenM Chicago Downtown Hotel Chicago

Frequently asked questions

Is citizenM Chicago Downtown pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at citizenM Chicago Downtown?

As of 26 Sep 2024, prices found for a 1-night stay for 2 adults at citizenM Chicago Downtown on 2 Oct 2024 start from 3.950.656 ₫, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at citizenM Chicago Downtown?

This property doesn't offer parking.

What time is check-in at citizenM Chicago Downtown?

Check-in start time: 2:00 PM; check-in end time: anytime.

What time is check-out at citizenM Chicago Downtown?

Checkout is at 11:00 AM. Late checkout is available for USD 69 (subject to availability).

Where is citizenM Chicago Downtown located?

Located in Downtown Chicago, this hotel is steps away from Chicago Riverwalk and Michigan Avenue. Millennium Park and Chicago Theatre are also within 5 minutes. State Station and Randolph-Wabash Station are within a 5-minute walk.

citizenM Chicago Downtown Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 1459 out of 1990 reviews" "
Rating 8 - Good. 342 out of 1990 reviews" "
Rating 6 - Okay. 99 out of 1990 reviews" "
Rating 4 - Poor. 45 out of 1990 reviews" "
Rating 2 - Terrible. 45 out of 1990 reviews" "

9.6/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 2 nights in Sep 2024

10/10 Excellent

Erik Marcel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
would definitely come back and stay here again
Stayed 3 nights in Sep 2024

10/10 Excellent

Jamie Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2024

6/10 Okay

xavier ruben

Travelled with partner
Liked: Staff & service, property conditions & facilities
Hotel perfect for singles or young couples. Hotel room was beautiful but way too small.
Stayed 3 nights in Sep 2024

10/10 Excellent

Roy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Room is small but fine for 2 people. There is an iPad controlling lighting & the TV. King bed was firm & comfortable. The shower is great. instant hot water. Nice light blocking blind. Good location. We didn’t eat there as we were out very early each day of the 3days we were there.
Stayed 3 nights in Sep 2024

10/10 Excellent

Ashur

Stayed 1 night in Sep 2024

2/10 Terrible

RUTH D

Stayed 3 nights in Aug 2024

10/10 Excellent

Karmyne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would come back again definitely
Stayed 2 nights in Sep 2024

8/10 Good

Clare

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Gevorg

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

8/10 Good

Joseph

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Cool hotel and concept. The staff who were there were friendly but there were delays in checkin due to rooms not being cleaned on time. The hotel seemed understaffed, again the staff there during our stay did their best to manage a backlog of guests waiting for checkin
Stayed 1 night in Aug 2024

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Over experience was excellent 👌
Stayed 3 nights in Sep 2024

10/10 Excellent

Ysabella M., Portland

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing hotel!
Stayed 5 nights in Jul 2024

8/10 Good

Elcyon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place for a weekend. More like a hostel than a hotel.
Stayed 2 nights in Sep 2024

10/10 Excellent

Pablo L Velazquez

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

DEbony

Stayed 2 nights in Jun 2024

6/10 Okay

Riyad, Appleton

Travelled with family
Disliked: Staff & service
I did not care for the hotel at all. It might be ok for young, mobile, and single guest. Room was tiny, furniture lay out is too tight to the point that one side of the bed was against the wall. It might sound good but in practice, your partner need to jump over you to go to the bath room at night. Everything is based on a pad and tech. Light switches and curtain controls were confusing. Very good location . Very few staff were friendly . Most were like robots in line with the hotel theme of using tech.
Stayed 2 nights in Sep 2024

8/10 Good

Jamie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fun and trendy hotel. I will be back!
Stayed 1 night in Sep 2024

10/10 Excellent

Graham

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the tablet controlled room.
Stayed 2 nights in Sep 2024

10/10 Excellent

Dajhiana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything 10/10
Stayed 2 nights in Sep 2024

10/10 Excellent

leah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hands down the best hotel we’ve stayed in. The rooms are a bit “compact” but not an issue for us. Especially since it was all teched out and modern. Super hipster and cool vibe. Will ALWAYS rent from here from now on. Love loved it!
Stayed 1 night in Sep 2024

4/10 Poor

Amy

Stayed 1 night in Aug 2024

10/10 Excellent

Selena

Stayed 3 nights in Aug 2024

10/10 Excellent

Ainara, Sunny Isles Beach

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved how we were cery centrally located. The room was perfect, it had everything we needed. Loved the bed, SUPER comfortable. We even used the ironing room. The hotel had an amazing terrace and we even ate at the bar multiple times.
Stayed 3 nights in Sep 2024

10/10 Excellent

Leslie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect spot, right in the heart the loop. Efficient and artsy.
Stayed 2 nights in Aug 2024