6/10 - Được
Kirsten
Khách đi công tác
14/12/2025
Không thích: Sạch sẽ
Was initially booked into a room that should be pulled from rotation until fixed: heavy damage to bed and furnishings, lingering smoke and chemical air freshener. To their credit, staff were very responsive and helpful and moved me to another room and comped breakfast. High marks to all staff, from front desk to housekeeping to restaurant team. But overall hotel is pretty threadbare, carpets and wallpaper are in poor condition, heater in second room didnt work and there was no heater in bathroom (cold start to a december morning), plumbing / water pressure poor, half the equipment in gym is broken (in the case of rower, dangerously so). The rates were low, for a reason. Not a terrible stay but wouldnt do it again. Excellent staff was the saving grace.
Kirsten
Lưu trú 4 đêm vào Tháng 12, 2025
