Search Hotels Near Citania de Briteiros, Guimarães

"I was there for a wedding and even though it was for a short time, I love the service the environment the hotel cleanliness of it all "

"Very interesting property, although finding our way took practice. Great breakfast. Excellent location. Parking and check in were difficult."

"I stayed in a very nice room."

"The staff at the front was very nice and helped in every aspect."

"Staff were brilliant and the food was really nice The rooms were slightly basic "

"Staff were lovely and professional "

"Stay away from this hotel!!!!!! Room full of mold / rusty bathtub / door which cannot lock / disrespectful management staff"

"Rooms were neat and modern, staff were attentive and kind, breakfast was in abundance lots of choices in sweet and savory. Pool area is huge and the sauna was a plus for me after completing the Camino De Santiago."

"Unfortunately, when we arrived at the property, we got the information that it was overbooked and that they did not have a room available for us, I made the reservation 30 min. before arrival. The receptionist's approach to the issue was not very nice, no apology and that I should have checked my messages, so it was my fault that I went to the hotel to check-in (?!). He reallocated us to a sister property with a lower star rating (Hotel do Paço by Vima Hotels) nearby which by the way was not nice and not even close to what we originally booked. They were not very keen in helping with the invoicing procedure, I wanted to get the difference in rate refunded and while I had to contact Expedia (who were very helpful) our presence was just ignored in the reception without even a glass of water. The receptionist from the sister hotel wouldn't wait for us, she was very rude over the phone with her colleague and left leaving the key in a locker. Having to deal with this after a full day tiring trip was not really what we expected. Of course, overbookings can happen in every hotel, that is not the point, the point was the customer service this property provided and the friendliness which just did not exist."