Search Hotels Near City Hall, Hamilton

"Very clean room and friendly staff "

"Terrible experience FAKE REVIEWS We were checked into a room with - a thick layer of dust on all surface areas - a dirty food stained napkin and a pubic hair at the coffee station - the bed was made but the sheets were not changed - on the sheets we found pubic hair, body hair, body fluid stains, glitter and hair like someone had a hat cut in the bed There was dried blood on the door frame and above the washroom trash can The toilet had not been cleaned Of course I went to the front desk and the staff asked me to show the cleaner what needed to be cleaned I was not comfortable to do this as I felt it was not appropriate for a guest to direct cleaning staff. Nor should it be my job to ensure the room is clean. We checked out and had to find a new hotel. Only to find that they charged my card for the full 4 nights and refused to approve a refund to Expedia. Then - when I called - the manager spoke on and on about ensuring me the room was removed from being offered to guests and they were investigating what happened. To me it was clear what happened. I don’t care about the room or an investigation- I wanted a refund. The manager then asked me to help her with a surveillance issue / that after we checked out someone damaged the door frame. I was like / what ?? Why are you asking me this? Then I realized it was for the purpose of accusing us of the damage to refuse a refund. A scam. A fraud. A horrible hotel. "

"Everyone was so kind. Beautiful property. Art work galore was my favorite part that I was not expecting and I could not help but look at all of the art work. I cannot wait to visit again."

"Didn’t see anyone. Was pretty basic. "

"This place was immaculate no, the room was super clean the staff was very helpful . I’ll be back Forsure "

"We enjoyed our stay at the Royal Palms. Very walkable to Hamilton and a nice bar/ restaurant on site. Staff were very helpful. "

"We really enjoyed our stay at the Reefs. Great food, spa and amazing views everywhere. The staff were also very helpful and friendly. "

"Breakfast was finished most mornings "

"Our room was fantastic, clean and well-appointed. All the staff were very friendly and the outdoor space was great!"