Khách sạn Cleveland

"Breakfast was not the best. No one was there to assist. I couldn't find water. Coffee was not good,"

"Mold smells so bad. I could not sleep all night."

"The hotel was clean and breakfast was good. Did not like that I had no way to make tea in my room. Do not like that they made a photo copy of my id and credit card and then made me write it down because I checked my son in the day before. Especially since it was prepared. There was no reason to do all that. I understand the card in case there was an issue after we left. But then both my card and my son’s card was charged for the same room. Needing an id for every person staying in the room...

"Clean"

"It was horrible shower was dirty sheets smelled like body odor room had a musty carpet smell"

"The airport shuttle bus pickup was quick and easy to get contacted and processed but somehow we did not received the full details from Expedia where the meeting point was located. Hotel was clean and quite, breakfast was adequate and better than the normal continental breakfast."

"Great location and the shuttle to the airport is super convenient"

"The room was clean but under the bed was some dog poop and the bed was horrible this is my 3rd stay here and the previous stays where outstanding"

"Breakfast was great, and the staff are amazing!"

"Spacious room, clean environment and very helpful and nice staff"

"I recently stayed two nights. The hotel staff were friendly and helpful. I know that the property is an extended stay property yet I was disappointed by the meat selection each morning of my stay. I don’t know what the protein option was. I had never seen it before. The second morning they served sliced sausage. The type of sausage served at cookouts or ballparks. The only other issue was that the clock on the nightstand was 14hrs off of the correct time. There was no way to correct the time,...

"Clean"

"I have stayed at the Holiday Inn in Humble, Texas multiple times, and each visit has been a great experience. The staff is always professional, knowledgeable, and genuinely helpful. From check-in to check-out, they consistently provide excellent customer service and make guests feel welcome. The facilities are always clean, well-maintained, and comfortable, which speaks highly of the management team's attention to detail. It's clear that they take pride in providing a quality experience for...

"I don’t like plastic cups in the room. Glass or porcelain is nicer. It was pretty standard. Staff were ok. Desk staff were nice."

"breakfast buffet had waffle maker but when I asked if they had sugar free syrup. She said no. It is available at many hotels or restaurants. The grass around the hotel was high but I realize there has been a lot of rain. For my dog , we had to find an area of grass that had been recently cut for her to walk around in front of the hotel."

"It's good for the price. The management should try to deodorize the rooms after each short day stay"

"This hotel served its purpose for a short stay, but unfortunately I would not choose to stay here again. The property is very dated, had a noticeable musty/moldy odor, and did not feel particularly clean. The bed linens were stained, which was especially disappointing. The complimentary continental breakfast was mediocre at best. While I appreciate that breakfast was included, I expected better quality and selection. We were in town for a bereavement trip, so the hotel met our immediate needs...

"Clean clean clean. new location, good staff."