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Sheraton Cleveland Airport Hotel

4.0 star property
Cleveland hotel in Hopkins with free airport shuttle and fitness centre

Choose dates to view prices

Photo gallery for Sheraton Cleveland Airport Hotel

Indoor pool
Premium bedding, pillow-top beds, in-room safe, desk
Lobby
Combined shower/bathtub, free toiletries, hair dryer, dressing gowns
Fitness facility

Reviews

8.2 out of 10
Very good

Popular amenities

  • Hot tub
  • Pool
  • Bar
  • Parking available
  • Room service

Room options

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About the area

Map
5300 Riverside Dr, Cleveland, OH, 44135

Getting around

  • Cleveland Hopkins Airport Station - 6 min walk
  • Cleveland Station - 20 min drive
  • Cleveland Hopkins International Airport (CLE) - 1 min drive

About this property

Sheraton Cleveland Airport Hotel

Upscale hotel located in Hopkins
You can look forward to a free return airport shuttle, a terrace and dry cleaning/laundry services at Sheraton Cleveland Airport Hotel. For some rest and relaxation, visit the hot tub. The on-site restaurant, Hemispheres, offers breakfast, lunch and dinner. Free in-room WiFi is available to all guests, along with a bar and a gym.
Additional perks include:
  • An indoor pool
  • Buffet breakfast (surcharge), self-parking (surcharge) and express check-out
  • Express check-in, a TV in reception and concierge services
  • A porter/bellboy, a gift shop and a lift
Room features
All 243 rooms include comforts such as premium bedding and air conditioning, in addition to thoughtful touches such as free WiFi and safes.
More conveniences in all rooms include:
  • Hypo-allergenic bedding, pillowtop mattresses and rollaway/extra beds (surcharge)
  • Bathrooms with shower/bath combinations and free toiletries
  • Flat-screen TVs with premium channels
  • Cots/infant beds, coffee/tea makers and daily housekeeping

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: WiFi (surcharge); free wired internet

Parking and transport

  • 24-hour free return airport shuttle
  • Parking on site (USD 14 per day; includes in/out privileges)
  • Extended parking on site (USD 13 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:30 AM for a fee: USD 14.95 for adults and USD 11.95 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Hemispheres

Things to do

  • Gym
  • Hot tub
  • Indoor pool
  • TV in common areas

Family friendly

  • Cot (surcharge)
  • Indoor pool
  • Laundry facilities
  • Refrigerator on request
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Wedding services

Business services

  • 22,001 square feet of conference space
  • Business centre
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height counter and sink
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Transfer shower
  • Visual alarms in hallways
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways

More

  • 9 floors
  • Ballroom
  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Blackout drapes
  • Cot (surcharge)
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Partially-open bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator on request

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free weekday newspapers
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 2 AM
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 20.0 per night.
Cots (infant beds) are available for USD 10.0 per night

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately USD 14.95 for adults and from USD 11.95 for children
  • Self-parking fee: USD 14.00 per day (in/out privileges)
  • Extended parking fee: USD 13.00 per day
  • Crib (infant bed) fee: USD 10.0 per night
  • Rollaway bed fee: USD 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Cleveland Airport Hotel
Cleveland Airport Sheraton
Cleveland Airport Sheraton Hotel
Hotel Cleveland Airport
Sheraton Cleveland Airport
Sheraton Cleveland Airport Hotel
Sheraton Hotel Cleveland Airport
Cleveland Sheraton
Sheraton Cleveland Airport Hotel Ohio
Sheraton Cleveland Airport
Sheraton Cleveland Airport Hotel Hotel
Sheraton Cleveland Airport Hotel Cleveland
Sheraton Cleveland Airport Hotel Hotel Cleveland

Frequently asked questions

Does Sheraton Cleveland Airport Hotel have a pool?

Yes, this property has an indoor pool.

Is Sheraton Cleveland Airport Hotel pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Sheraton Cleveland Airport Hotel?

Self-parking is available for USD 14.00 per day. Extended parking is available for USD 13.00 per day.

What time is check-in at Sheraton Cleveland Airport Hotel?

Check-in start time: 3 PM; check-in end time: 2 AM.

What time is check-out at Sheraton Cleveland Airport Hotel?

Checkout is at noon.

Does Sheraton Cleveland Airport Hotel provide a shuttle to the airport?

Yes, there's a free airport shuttle.

Where is Sheraton Cleveland Airport Hotel located?

Located in Hopkins, this hotel is 2 mi (3.3 km) from I-X Center and within 6 miles (10 km) of Rocky River and Rocky River Reservation. Baldwin Wallace College and Mill Stream Run Reservation are also within 6 miles (10 km). Cleveland Hopkins Airport Station is 6 minutes by foot.

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Sheraton Cleveland Airport Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 468 out of 1000 reviews
Rating 8 - Good. 300 out of 1000 reviews
Rating 6 - Okay. 123 out of 1000 reviews
Rating 4 - Poor. 69 out of 1000 reviews
Rating 2 - Terrible. 40 out of 1000 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

7.6/10

Amenities

8.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

2/10 Terrible

Neil

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2022

2/10 Terrible

michael

Disliked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Jun 2022

2/10 Terrible

MARCELO

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was closed and didn't respect my reservation.
Stayed 2 nights in Jun 2022

2/10 Terrible

Thomas

I want my money back!

The hotel is closed. I want my money back! We arrived and waited 20 minutes for a shuttle only to have people come up and tell us it was permanently closed! We had to get help finding another place to stay at 1am!
Stayed 1 night in Jun 2022

2/10 Terrible

Tanya

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jun 2022

2/10 Terrible

Douglas

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel permanently closed

This hotel was closed, but we were not notified in advance. I spent an hour online with hotels.com who informed me we would not be charged, but did not listen when I informed them that the hotel was closed permanently. I hope that you are informed about the closure if you have already booked.
Stayed 1 night in Jun 2022

2/10 Terrible

Kate

Disliked: Cleanliness, staff & service, amenities
The hotel was closed permanently when we showed up. Very disruptive to our trip
Stayed 1 night in Jun 2022

2/10 Terrible

Pablo

Showed up to the hotel and they are closed! We were not notified not even after calling in to check in!?
Stayed 1 night in Jun 2022

2/10 Terrible

Kenneth

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was closed for good when we arrive
Stayed 1 night in Jun 2022

6/10 Okay

Deborah

Liked: Cleanliness, staff & service, amenities
The property was closing and the parking situation was not explained to us. Therefore there were no shuttles to take us from the airport to the parking spot at the hotel We had to walk with our heavy luggage to our parked car. I think someone should have told I is about this hotel closing before ww got there. We would have went elsewhere.
Stayed 1 night in May 2022

10/10 Excellent

Melissa

Stayed 1 night in May 2022

6/10 Okay

Joan

Stayed 1 night in May 2022

6/10 Okay

Jason

Stayed 2 nights in May 2022

4/10 Poor

Charles

Liked: Staff & service
Disliked: Amenities
About the only thing we liked about this stay was the proximity to the airport and the front desk staff. The beds were uncomfortable, there was no coffee or tea in the room, ice was only available in the lobby. Breakfast choices were very few and very expensive, you are better off having breakfast in the airport (less expensive and better selection). If you want a beverage from the bar, expect to pay nearly $10 for a beer. I didn't dare ask for an actual cocktail.
Stayed 1 night in May 2022

10/10 Excellent

Karissa

Liked: Staff & service, property conditions & facilities
V
Stayed 1 night in May 2022

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities
Convince
Stayed 1 night in May 2022

6/10 Okay

Casey

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed here to be close to airport. Property is very convenient to airport and soundproof to not have any airport noise. Property is very dated vs. the nice condition when we stayed here 6 year ago. Rooms look like they hadn't been touched since. Duvet cover had large brown stains when pulled back, alarm clock was supposed to be the USB outlets but USB outlets were broken. No other USB outlets in room as advertised. Also no coffee makers in room as advertised. Bathroom did not have exhaust fan, became an issue when my husband and I were trying to get ready while the other person was in the shower. Ended up doing hair and makeup and him shaving in poor lighting to at least have a mirror. On the upside the hotel staff was extremely friendly and helpful. Some of the best hotel staff I have had in recent history. They took every concern seriously and worked to fix issues quickly.
Stayed 2 nights in May 2022

2/10 Terrible

MARY

Liked: Cleanliness
Disliked: Staff & service
Issue regarding rain pouring inside room at window during thunderstorm was not resolved properly by employees. When issue was addressed at front desk at checkout, very rude employee mishandled the incident and spoke to guest (me) in an unacceptable tone.
Stayed 1 night in May 2022

10/10 Excellent

Angelica

Stayed 1 night in May 2022

8/10 Good

Andrew

Liked: Cleanliness, staff & service
Disliked: Amenities
Extremely helpful and friendly staff at the front desk. But no fridge and no internet in the room… What on earth??? Still, it was a relaxed night before our flights.
Stayed 1 night in May 2022

10/10 Excellent

Sherri

Stayed 1 night in May 2022

6/10 Okay

Masaki

Stayed 1 night in May 2022

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in May 2022

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in May 2022

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location

Super location. Typical Sheraton.
Stayed 1 night in May 2022