Khách sạn Clitherall

"Clean room. No staff on site at all, which made it impossible to ask for items like extra pillows. Hot tub was ultra cold..."

"When we arrived, neither the outdoor or indoor pool was open. We were told it would open at 9pm, it did not. This was also two years in a row that the waterpark wasn't open. Opened up the sofa bed- the mattress was so old, there was no support. The springs were sticking out of the mattress- it was not able to be slept on due to it being that uncomfortable. Tried to call the front desk for more towels- followed the instructions on the phone to reach the front desk, but it would not go...

"The whole place was clean, the food was good, but the staff made it next level. Our housekeeper found us in the restaurant because we’d left something in our room and the bartender was inviting and warm. "

"The property was fantastic!!! We had a great time"

"This place goes downhill every single year. We stay with a group for Christmas for the last 15 years. Wallpaper is peeling, you are charged for a “resort fee” but the pools aren’t even always working. Dining is subpar. Rooms are very dated and getting worse every year. I think it’s time for our family to move on from thumper pond. "