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"This is a beautiful historical hotel with charming colonial architecture that really gives the place a unique character. The buffet breakfast was also excellent, with a wide variety of options and good quality overall. However, the biggest drawback was the condition of the room. It was not well maintained, with a strong humidity smell that could be quite uncomfortable—especially for anyone with allergies. There were also signs of wear and tear, including broken furniture in the bathroom, which was disappointing. It’s worth noting that other parts of the hotel appeared to be in much better condition, so it seems like the section we were assigned to may not reflect the overall standard. With some refurbishment and better upkeep, this hotel could truly return to its former shine."

"Lovely hotel, welcoming and extremely helpful staff, room cleaned well daily, water bottles also replaced daily. Great facilities i.e. gym, spa, pool, range of dining options. Easy access to mall. Would recommend and return in a heartbeat. Huge thanks to Kawisha and the team for making my wife’s birthday memorable."

"Good location , but rooms & walk area to the rooms to be renovated "

"There was no spa in the premises. breakfast was average but the staff were helpful. Room conditions also average . Tbh, this hotel needs proper renovation! "

" Best combination of location, facilities, staff, great hotel overall. "