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"The staff are excellent and always ready to help with any enquiry. The rooms were clean but maybe the pots and pans need updating but we managed with what we had. Parking is excellent also. Have stayed at the Cerise a number of times which proves I am very happy with the hotel"

"This hotel is not for luxury travellers, but it's clean, the staff is excellent, and it's close to the airport. The parking lot is secured overnight by a gate (they give guests the code), and although the rooms are small, they have everything you need. I especially appreciated the blackout curtains that work better than any I've ever had before. I would definitely stay here again."

"Breakfast was exceptional. Staff were great and very helpful. Would recommend this hotel to anyone visiting Carcassonne. It has Ann exceptional location in the cite for exploring Carcassonne."

"With a little bit of acclamation this is a perfect spot... I think anyone will be pleased with it"

"Room was clean, breakfast was great (apart from the pod coffee machine not working very well), late check out at 12.00 was really helpful and staff were really friendly at the reception desk and at breakfast. The pool wasn’t open which was a shame as it was 26 degrees whilst we were there. I would definitely stay there again as it was so close to the medieval city. "

"Loved this small boutique hotel with amazing staff. Roof top view of the castle was a bonus😊"

"Very clean, staff friendly. Room was a good size with an amazing view of the citadel"

"Beautiful location and hotel. Absolutely worth staying there. Room 306"

"The hotel is very convenient for accessing the fortress, shops & restaurants. It is right across the street from the wall & very close to the gate without the long uphill walk. Staff were friendly and helpful. The bed was comfortable, room was very clean. The shower was a little small but fine & there was also a free standing tub. We would definitely stay there again."