"Parking was easy, a big lot right on the property. The bathroom and room were spacious. Staff were super sweet and friendly. Breakfast was plentiful: scrambled eggs, fruit, deli meats, breads, sweets, juices and made to order coffee. The room was warm and no temp control in the room- that was the only negative but we would stay here again. We walked down the hill to an excellent restaurant with seafood dishes. "
"This is a corporate hotel for sure. Which means things just work! Everything I needed for a quick overnight drive break. We got in late and they were still willing to serve us dinner on a Thursday night at 10pm it was very kind of them. "
"Strange service interaction at breakfast. Apparently I did not sit at the "designated" table for my room. There were number cards on some of the tables but I did not see at first. I can't imagine why this is even neccessary. I travel for business 3 months a year and have never seen such a system for hotel breakfast.
This was a very big empty dining room with many tables and few guests. When one of the employees saw that I apparently did not sit at the very specific table, she made me pick up my food after I began eating and walk all the way across the room, maybe 25 meters to another table. What kind of service is this? Was that neccessary? Is it how you properly treat a guest?
I'll remind you that the giant room was nearly empty from the time I arrived and left. She did this in a cold manner. Throughout the rest of the 20 minutes that I sat at the "correct" table, never saw another employee to ask for coffee.
This is not anywhere near the level of service I would expect from a 4 star hotel and for this price. Will be certain to avoid this hotel when I return."
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