"Very friendly staff who spoke good English making check-in easy. Room was clean. Short walk to a large shopping centre with many food options.
Parking is expensive considering you can park in the KFC/Burger king car park for free right next door. And the safe would have been best bolted to something instead of being free to pick up."
"The cabin was clean and had everything that we needed. The concept is great, unfortunately when we tried going to the supermarket and the pool both were closed.
The beach was beautiful and you can enjoy nature in a calm setting, the restaurant was good and staff was very friendly."
"Lovely hotel, I would question the 5 star rating though. It's definitely 5 star for Santa Susanna, it's by far the nicest place in town but compared to other 5 star hotels, this falls short.
The good - the hotel itself is really nice, well designed, good bars and restaurants, nice gardens and pools etc. The food in the buffet for breakfast was delicious, plentiful and so much choice. Good choice of drinks and snacks in the bars. The staff are wonderful, very helpful and friendly. The room was clean, bed comfortable, nice view from the balcony, nicely designed.
The not so good - the hotel has a bit of an identity crisis, is it a conference hotel, is it a family hotel, is it a luxury resort hotel? It needs to decide because trying to tick all of those boxes is its downfall. There were two conferences when we were there, they took over the cabaret bar, breakfast, it changed the vibe of the hotel and not in a good way. For families, there were good pools for little ones but didn't seem to be much else. Although there was kids entertainment right up to 10pm in the cabaret bar which meant it was pretty much empty as adults went elsewhere. It's also not a luxury resort as the sunbeds are shockingly uncomfortable, beach towels were average and there was not nearly enough demarcation between the adults only section and the kids section. Also luxury hotels don't have very loud animation in the pool!
Regardless of all that, we had a great time but we wouldn't return"
"We had a great stay at this location. The only downside to this place is you have to pay to use the jacuzzi and fitness center. This was not clear when I booked our stay. If you plan on using the jacuzzi or fitness center, you will have to pay as well as pay another fee to use a towel. Other than this, we had a great time."
"What can I say.. This place is outstanding, large comfortable bedroom with nice en-suite bathroom, fantastic shower, Well equipped kitchen. Nice lounge area, I think the lounge area could be doubled up as another bedroom, (depending on preference etc) nice terrace area with table and chairs, it was a direct access pool room, the pool area and sun lounges was a great area, exceptionally clean. There were other amenities but I didn’t get chance to check them out, it was only a short stay. Think parking was available but I would recommend checking this with the property. All in all a fantastic place that I will definitely return to. It’s easily accessible to the main part of town 5-10 minutes walk and easily accessible to the train station. Highly recommend."
"We had a great stay here - my husband and young son loved the hotel and Sitges is fabulous. We were let down by a pre-booked taxi company at the last minute, but Celine and Sara came to help us and managed to secure an alternative taxi so we could get to our friend’s wedding. Their service was excellent and we thank you again for your help.
The room was clean and spacious, and the housekeeping team were very kind as we couldn’t vacate the room early - they came back to service the room and were very attentive.
Thank you Hotel Calipolis, we will be back!"
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