8/10 - Tốt
Andrew
Đi cùng bạn đồng hành
24/04/2026
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
The resort is in transition where they are taking what were three properties (A Sunscape that is out of business now, a Secrets, and a Dreams) and making a big Dreams resort.
The spa offered hair services but there was no one to do braids for my wife so she could have them to protect her hair while we were there. We usually try to use the service to give some more business to the resort when we go.
The male night conceierge on Sunday April 20 made my wife feel incredibly inconvenient when she spoke about struggling to find gluten free food to meet her Celiac needs. The asian restaurant had advertised GF options but then said they couldn't help us. Then Eloisa (manager Market Cafe), Victor (Oceana manager), and Gabriel (Concierge) came to the rescue to make sure my wife was well fed.
The beach is beautiful and pools were well kept. There are fish a plenty so bring your desires to snorkel while remaining on resort but bring water shoes to protect your feet. I think when the remodel is complete it will be a very big and beautiful resort. Presently it is an intimate resort with less amenities. In an ideal world they would complete the renovation to Dreams and leave the Secrets alone with ability to use the additional amenities that would result from the Dreams renovation.
Andrew
Lưu trú 4 đêm vào Tháng 4, 2026
