"They kept one of our bags for a week while we traveled in Portugal which was very helpful.
However, because they didn't respond an email about the shuttle, we had to pay 11 euro for a two minute ride."
"Breakfast was great and service was attentive, and pool was also great. On the negative side, some of the carpets were dirty in the hallway - for a couple of days, and one of our beds had dirty sheets. But the more unpleasant was that we’re a family of five with young children and despite having plenty enough beds and space (square metres) in the room, they forced us to take another room."