Search Hotels Near Crystal Mall, Waterford

"Staff was great ,manger was very sweet and easy on the eyes."

"The entire place was disgusting. We had to change rooms because of stains and debris on the sheets. We were moved to a room with a massive crack in the mirror, a bathroom you had to stand in the tub in order to shut the door, smelled like wet cigarettes, the smoke detector was covered with a plastic bag. Stains and mold on everything. It was so bad we left a day early and found a clean hotel nearby. "

"Clean room, polite staff"

"Parking good and shops nearby... Currently under reconstruction at Hotel!"

"Clean rooms, accommodating staff, pet friendly."

"Very disappointing stay overall. The hotel looks completely different in person than it does in the pictures online. From the outside it seems acceptable, but inside the property felt extremely old, poorly maintained, and neglected. There were damaged walls, ceilings in bad condition, carpet coming loose in several areas creating a tripping hazard, and a strong unpleasant smell in the pool area that was very difficult to tolerate. The breakfast was also very poor. I also did not feel the situation involving my service dog was handled professionally or with much understanding, which was especially disappointing. The overall atmosphere of the hotel honestly felt uncomfortable and poorly maintained. I normally do not like leaving negative reviews, but I believe future guests deserve an honest description of the experience before booking."

"👍"

"The check in was easy and the staff was nice. The room and bathroom looked clean but smelt like cigarettes. The bed was uncomfortable. Lots of dogs barking from other rooms."

"This place was easy find, right off the highway. Check in process was a breeze. Staff was very accommodating. My boyfriend bought a few beers from the desk. Rooms were clean. We were going to a concert at Mohegan sun. 15 minute drive to the casino. I did not eat breakfast because I was hungry over, but my boyfriend, brother and SIL did My boyfriendvl said it was good He had sausage, homefries and eggs. Good price for a clean hotel Will stay here again if in town."