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"We’re already planning to return; very impressed with this gorgeous hotel. Beautiful room, amazing power shower. Even oat milk sachets in room. Catered for one of our party who is vegan. Very clean. Was a touch chilly in our room but nothing too troublesome, it was a very cold day. Breakfast was great, lots of veggie and vegan options. Well done. "

"a bit dated but staff friendly and helpful"

"This hotel was ideal for my 2 night stay in Penrith. The room was clean and comfortable with tea/coffee facilities and robes/slippers available for the pool and/or spa. Pool and gym opening hours were good and the gym is well equipped. Staff in all areas were helpful and friendly. The restaurant menu offered a varied selection and I ate there on both evenings. The atmosphere overall was relaxing. It was an ideal place to stay for my first visit to Penrith and I'd be happy to stay again. "

"The hotel is well located for City Centre and onward travel to Scotland or North East. The rooms were lovely, warm and comfortable. Nice bedding and towels. Everything seemed new. The staff at reception and breakfast were very helpful. Breakfast was excellent. Plenty of choice and topped up regularly. Gluten free cereal available. "

"Clean"

"Seriously Jaded property. Check in staff were excellent, "

"Just an average stay. Hotel feels rather unloved. Staff seem to be going through the motions rather than engaging with guests. Plenty of nice easy free parking (although its £30 per charge for an electric vehicle). Rooms pleasant but just feel unfinished. Breakfast is good but not had bacon quite so overcooked in a long time. Personally, wouldn't stay again, there are lots of better quality establishments in this price range nearby."

"Ideal situation"

"Beautiful, warm and cosy hotel. Parking tricky at times. Very slow shower flow and stopped completely at one point!! Staff were excellent and food quality was also very good. Thin walls in room...we could hear everything when our neighbours went to the bathroom! Overall, a very pleasant stay despite minor niggles."