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"Terrific value. Clean and comfortable room, with a kitchen, sitting area, and bedroom, at the price of a typical budget hotel room. Great location in the center of downtown. At the front desk, in the bar, and restaurant, the staff was friendly and professional."

"Wonderful location for our concert at the Orpheum. Beautiful, immaculate room! It was SO convenient to have parking available. The staff were great and very accommodating. The room facing the street was too noisy for my husband, but they facilitated a change. (The room facing the street was still fine for the couple traveling with us.) There are three restaurants at the same address. We’d recommend this hotel!"

"Awesome place and convenient location "

"Nice quite stay. We were upgraded to a cabin. Very quite. Would be nice to have more comfortable chairs in the room rather than those wooden folding chairs. Food at the restaurant was also very good."

"This was to be a trip of a lifetime at a 5 star hotel which ended with us leaving feeling like we srated in a 3 star hotel. Our stay was 5 nights, room service did not touch the room for 3 days and we had to request to have someone come in twice to atleast empty garbages, give fresh towels, cups or refresh the beds. This is not the cleanliness or service expected for $400+ a night. The fridge in our room did not work which meant we could not store cold food items, the kini fridge was essentially just a warm box. The hot tub was malfunctioning, the water was scalding hot so we didnt get to experience it. The worst was our pre ordered breakfast for checkout day. I had to keep sending back my eggs because they were runny, the side was incorrect which resulted in a 1 hour wait and multiple phone calls for a correction. This service was lacking and resulted in me not having breakfast. My two family members and I wanted a wonderful breakfast together on our last morning which ended up ruined. Overall the experience which we expected to be amazing for our stay ended up being mediocre at best. If we wanted 3 star service we would have gone to a 3 star hotel. If my family ever manages to go on a vacation again it will not be at the Pan Pacific."

"Piscine chauffée, idéal avec des enfants. Hotel centralisée, ce qui facilite les déplacements en transport. Personnel efficace et aimable. Je recommande!"

"The staff was amazing but found hair in the coffee maker and in the shower"

"Great stay nice and close to restaurants "

"It was a pleasant stay with my family. Marina view was amazing. The only downside is the parking, it’d be nice if it’s free. 😉"