8/10 - Tốt
Colleen
Đi cùng bạn đồng hành
25/08/2025
Thích: Sạch sẽ, tiện nghi, dịch vụ
The property was decent, the hot tub was out of service our entire stay and when I asked the staff when it would be fixed, I kept getting these placating lies, like they’re working on it and we’re hoping it’ll be fixed this evening. They were not working on it at all, I never once saw a tech in the hot tub area. Why can’t they just tell the truth and say it’ll be down for the next week. It was a cop out comment, the truth would have been done to hear. What I did not expect when we arrived was us being ushered over to the desk in front for someone to explain the amenities. It was one of those time-share sales person pressuring us to sit for a ‘presentation’ and when we agreed, they ran a $20 deposit fee on my card, said it was to ensure a seat. They offered us $150 and 2 nights free on the next trip if we sat for a 2 hour presentation. We ended up skipping the presentation, & they kept our $20, I asked for it back and got a flat out no. Oh, by the way, that comment about ensuring a seat, they had a big room of tables and when we stopped by to get our money back, they had pamphlets on 2 tables, there was no huge crowd, just 2 suckers they stole $20 from. Whoever took their ad photos did an amazing job. The photos make everything look way bigger than it was, kudos to your photographer. It’s not a bad place to stay, had a decent rate, just wish the words out of their mouths were more honest. The deceit only gives me a bad feeling about the place. We’ll never stay there again.
Colleen
Lưu trú 3 đêm vào Tháng 8, 2025
