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"Helpful, staff genuine"

"The staff made our stay extra special. They made you feel as though they really cared about helping you. They were very interested in who you were and why you were there. In particular the stand outs were a Dutch male who spoke excellent English and ordered our cab for us. Dhairyaraj who was working in reception. Catherine in the dining room and a male waiter who was Catherine's colleague and wore an apron. We took a photo of his name badge but he moved too quickly and we can't read his name - Catherine might remember. The only negative was that the receptionist promised to call us when our room was ready. she didn't call and it was a very cold day."

"Really nice hotel for a weekend stay in Melbourne. Used a roller bed for adult daughter that was quite hard and not very comfortable. Service very good and aria bar drinks were very generous. Would definitely stay here again. "

"I loved everything "

"Outstanding location and service "

"Great location. Clean and efficient"

"The staff was so friendly and during the night because of loud noise the saff moved us to a quieter room and also comped our breakfast "

"10/10"

"Great service extremely helpful team "