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"Helpful staff and place is clean "

"Great breakfast, helpful super friendly staff, convenient guest car for drop off at tourist spots (fee) and airport transport. Near the river with own jetty and boat tours. (Fee)"

"It is a fantastic place to stay in Brunei and a great restaurant underneath too. Best if you have a rental car (but you need that anyway to get around in Brunei). Sitting in the little pool overlooking the river is very memorable. "

"We chose this hotel for proximity to most things. Easy (normal Asian footpaths standard) walking distance to many attractions and shopping, either local shops or big malls. The waterfront is close by to get water taxis to Kampung Ayre. If there for a few days there is a coin laundromat just around the corner. There is a complimentary filtered water on each floor and there is a restaurant on site though so many choices within 5 mins walk. The room was on par for similar establishments though we found the bed extremely hard. Hotel does not have a pool or gym but provides complimentary access to a gym not too far away. There is a hotel shuttle that runs to a timetable at reception though we didn’t use it. Whilst it may not have the facade of the Empire, you can’t beat its location. "

"Excellent"

"You can easily reach the mosque and city center from a footbridge near to the property, Google maps shows walking all the way around via streets. The room was spacious and the bedding and bathroom clean, but the overall room was not The baseboards and corners were all visibly dusty. The pool really needed a good cleaning and all the decking was not very clean either. The breakfast had several choices, but all the upholstered chairs were really stained. The staff was really efficient and welcoming. I did arrange the airport shuttle to the airport for $15 BD, it went very smoothly and priced in line with Grab. The attached cafe had good food, and there are several other restaurants nearby. Property really needs a deep clean."

"Very friendly and staff! The property is old but it’s clean and spacious. Lots of things around the neighborhood. Very good value for money!"

"Ask reception for walking to Brunei waterfront. Good hotel attached with a wide range of eateries nearby."

"Good price, helpful and kind staff. They offer a city tour for $5. Airport pickup and drop off for free. "