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"The spa and spa team are pleasant / productive including the massages and sauna. The gym is functional though could it use some care and repairs. The pool is great for relaxation or 25 meter laps. The Opta staff are kind, helpful, and pleasant. The location is both convenient and wonderful (i.e., near La Rambla, bus depot, restaurants, bars, parks, and mall if you need it). Many guests play billiards pool and ping pong. The various spaces to read or work on a laptop are convenient. Laundry is on site, irons are in the laundry room. I only encountered three issues that may be important for sensitive sleepers. 1) The in-room router or cable box contains a bright blue light that is unnoticeable during the day. When all the lights are off and curtains are closed at night, that blue light is very bright. You will need to cover it or unplug it if you don’t want ambient light. 2) Where the closed curtains meet, a slight gap remains at the top, a common issue. So, it is difficult to achieve total darkness. I never did achieve total darkness with the blue light and this curtain gap. 3) The mattress was uncomfortable. I rarely felt comfortable and didn’t sleep through the night once. It was both too hard on the edges and would sink in the middle. I weigh a semi-muscular 215 lbs or 97 kgs. "

"Nice hotel with friendly staff in a great location. The rooms are clean and spacious and the breakfast is of a good standard. Unfortunately I left an item of clothing behind and the hotel wasn't very helpful as they would not post it to me, even though I offered to pay the costs. I would have given a much better rating if it wasn't for this as it would show they were prepared to go the extra effort for guests. "

"Great location, close to the waterfront. The room is very comfortable, and the staff is extremely attentive. A very pleasant stay."

"Excellent stay at Hotel Montevideo"

"Honestly no idea how this property has scored anything above a 2. Plus points. Handy to bus station. Friendly check in staff. Nice reception area. Bad points. Room falling to bits. Bathroom horrible and dirty. Windows and floors dirty. Breakfast extra $10 (we didn't bother after seeing the state of the hotel). Advertised as having a guest laundry - it doesn't but has a paid (and expensive) laundry service/dry clean. The area around the bus station is grotty and lots of homeless and dirt. Four hotels so far in South America This was the worst except the nice friendly female at reception was very pleasant and helpful. Stay in the old town/port area or near the southern beaches This area is unpleasant to stay in and it's worth the cost of the uber to stay somewhere else."

"I will not return ever there"

"Excellent location for exploring Montevideo’s historic center. The rooms were clean and very comfortable, and I would definitely stay here again"

"La piscina muy limpia y bonita, al lado del lago. No nos bañamos porque había frio. "

"I booked and prepaid for a 10-day stay at Hotel Europa, but I left after just one night and forfeited the rest of my reservation because the conditions were unacceptable. The room was not just outdated—it was dirty and poorly maintained to a level that felt unsanitary. The mattress was visibly stained, the furniture was covered in dust and residue, and multiple surfaces looked like they had not been properly cleaned in a long time. The bathroom had rust, grime, and buildup in several areas, and there was a persistent moldy smell throughout the room. Even the basic structure of the room felt neglected, including damaged fixtures and a door that did not feel secure. The overall condition made it impossible to feel comfortable or safe staying there. Because of this, I had to find another hotel immediately, which caused unnecessary stress and additional expense during my trip. I have included photos to document the condition of the room at the time of my stay. I strongly advise other travelers to avoid booking here, especially for longer stays. The listing does not accurately reflect the reality of the accommodations."